Technical Account Manager
In today's data-driven world, securing sensitive information has become a top priority for every organization.
This role offers the opportunity to work with enterprise clients across Italy, supporting and growing their customer base.
You will be the trusted technical advisor helping customers onboard, adopt, and maximize the value of the platform.
Key Responsibilities:
* Own the post-sales technical relationship with enterprise customers across your territory.
* Drive onboarding, deployment, adoption, and ongoing technical support.
* Deliver hands-on product expertise, security guidance, and technical best practices.
* Collaborate with internal teams including Product, Engineering, and Sales to support customer goals.
* Run regular health checks, technical reviews, and advocate for customer needs internally.
* Ensure smooth renewals and contribute to long-term customer success.
What Does Success Look Like? Building trusted relationships with stakeholders and guiding them through full adoption and optimization of the platform. Your support will directly impact customer retention, renewals, and long-term satisfaction.
Requirements:
* 3+ years' experience in a technical, customer-facing role (TAM, CSM, Solutions Architect, etc.).
* Strong technical background, ideally in cybersecurity, networking, or cloud environments.
* Proven success working with enterprise clients in post-sales lifecycle management.
* Fluent in Italian and English, with strong communication and interpersonal skills.
* A proactive, problem-solving mindset with the ability to manage multiple technical stakeholders.
* Based in Italy, with the flexibility to travel to customer sites when required.
Become a Key Player in Data Security
This is an exciting opportunity to join a rapidly expanding global customer base and contribute to the growth of a leader in the data security space.
How You'll Make an Impact
As a Technical Account Manager, you will play a critical role in ensuring the successful adoption and utilization of the platform by our enterprise customers.
Through your technical expertise, business acumen, and excellent communication skills, you will build strong relationships with our clients and drive long-term customer satisfaction.
About This Opportunity
This is a challenging and rewarding role that requires a unique blend of technical and business skills.
We are looking for a talented individual who is passionate about data security and has a proven track record of success in a similar role.
Grow Your Career in Data Security
This is an excellent opportunity to develop your skills and experience in the fast-growing field of data security.
With a rapidly expanding global customer base and a leader in the industry, this company offers a dynamic and supportive environment for career growth and development.