**Job Title:** Store Support Specialist
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As a vital member of our warehouse team, you will play a key role in supporting the Stock Manager in all responsibilities related to warehouse management and customer service. Your primary focus will be on ensuring the accurate handling of goods in store, adhering to KPIs and guidelines, and company procedures for product care.
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We are seeking an organized and detail-oriented individual with a strong sense of responsibility to join our team. The successful candidate will have a minimum of 2-4 years of experience in a retail environment, preferably in a stock or inventory management role.
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Responsibilities:
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* Goods Receipt and Storage Management : Manage day-to-day goods receipt and storage in line with company procedures and criteria, preparing products for the sales floor and special areas while optimizing timing efficiency.
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* Shop-to-Shop and Returns Transfers : Prepare shop-to-shop and returns transfers in compliance with company guidelines and timelines.
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* E-commerce Order Preparation : Prepare the flow of e-commerce orders (Prada.com or e-tailers) ensuring timely delivery and required service levels.
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* Damaged Product Management : Manage damaged products, not sellable products (on hold, consignment...), and products under repair.
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* Packaging and Stationery Organization : Organize packaging and stationery physically and on IT systems.
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* Display Object System Management : Manage the display objects system.
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* Uniform and Gift Flow Management : Participate in correct uniform and gift flow management.
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* Product Protection and Packaging : Ensure product protection and packaging inside the store and during transfers, including e-commerce shipments.
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* Theft Investigation Support : Support prompt investigation in case of theft, focusing on communication and documentation.
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* Inventory Management : Manage product flow and related documentation, recording movement in the IT system.
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* Physical and Cycle Inventories : Participate in physical and cycle inventories of finished product and accessory locations (packaging/stationery and engineering materials).
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* Sales Support : Support warehouse activities related to sales and ensure security and cleanliness of the warehouse.
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* Space Optimization : Collaborate with the Store Manager and Operations Manager to optimize available spaces.
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* Visual Merchandising Support : Support Sales Associates in sales process and collaborate with Visual Merchandising team when needed.
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* Provider Relationships : Maintain contacts and relationships with used providers.
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* Documentation and Archiving : Keep updates and organize archive on a monthly basis.
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Knowledge and Skills:
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* Leadership
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* Organized and Detail-Oriented
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* Minimum 2-4 Years of Related Experience, preferably in a retail environment.
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This role offers an exciting opportunity to work in a dynamic environment, where you will have the chance to develop your skills and contribute to the success of our team.
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We look forward to receiving your application