Job DescriptionAre you ready to become our IT Project Manager - Reservation Systems?At Costa, our IT professionals engage in complex projects, including designing and enhancing B2C B2B sales platforms, managing onboard and onshore systems and infrastructures, deploying applications and solutions, and envisioning digital touchpoints for retail and customer experience.Join Costa Crociere and help shape the future of technology as we navigate the cruise industry from our shore-based offices.Who We AreWe are a diverse community of over 20,000 professionals from 70 countries. We promote open communication, positivity, and a supportive environment built on trust and transparency.How You’ll Live Your AmbitionWe seek a talented IT Project Manager for our headquarters in Genoa, Italy. Your role will be vital in managing the delivery and evolution of reservation system applications, collaborating with business lines and IT teams to optimize customer experience and process efficiency.Key ResponsibilitiesOptimize business value by promoting synergies between IT strategy and business needsDefine application portfolio strategy and evolution roadmapDesign software solutions using modern technology paradigmsCoordinate application delivery teams and vendor involvementFacilitate team collaborationQualificationsMinimum 5 years’ experience in global technology program implementationBachelor’s Degree in STEM or IT; Master’s preferredProven track record as Applications Delivery Manager with knowledge of various methodologiesBusiness analysis and data management skillsStrong knowledge of cloud application deliveryEffective resource engagement inside and outside the organizationExcellent proficiency in Office 365 and collaboration toolsFluent in English (B2 level); additional languages are a plusAbility to work effectively in fast-paced environments and manage multiple prioritiesStrong teamwork and cultural opennessCommitment to sustainabilityWhy Join CostaEmbody the spirit of innovation and demonstrate analytical skills, stakeholder engagement, and customer focus. Work at our Genoa offices with flexibility for remote work.Diversity, Equity InclusionWe value diversity and foster an inclusive environment where everyone is respected and appreciated. Join us on this exciting journey.
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