For an international company leading player in its sector and backed by a PE fund we are looking for a GROUP QUALITY MANAGER - Rif. GQM/AZ Main tasks and responsibilities - Responsible for the development and implementation to a quality program and the adherence of it. Develop and/or review standards, policies, and procedures for all functions and departments involved with or related to the production of all products - Review and resolve quality problems/concerns with the local Quality Managers and others including customers, vendors, quality control personnel, and any personnel related to production - Schedule and perform quality audits and report findings to the CEO and Operations; develop corrective action plans and ensure timely resolution of findings - Receive and review all customer satisfaction surveys and customer contacts and complaints. Review complaint trends and product issues analysis, review corrective actions with appropriate personnel - Manage the costs of non-quality and prepare the budget for quality assurance: schedule the expenses, analyze the deviations and build the corrective actions Experience and qualifications - Bachelor Degree in Engineering - Good knowledge of English - 10 years of experience in Quality Assurance/Quality Management - Preferable previous experience in the pharma packaging sector - Availability for business trip in UK Skills and attitudes - Hands on approach - Ability to work in an international environment with an internal company mindset - Proven management and supervisory skills - Excellent analytical and organizational skills - Excellent communication skills Location: Friuli Venezia Giulia Contratto di lavoro: Tempo indeterminato Orario: - Dal lunedì al venerdì