Join The Monteleone as a Front Desk Receptionist
The Monteleone is a nature-immersed retreat in the heart of Umbria, located in Monteleone d’Orvieto. We welcome international guests seeking a refined, authentic and personalised stay where hospitality and wellbeing meet.
We are looking for a Front Desk Receptionist who is service-minded, detail-oriented and eager to grow in a dynamic, excellence-driven environment.
The role
You will be a key part of the guest experience, ensuring a warm welcome, professional presence and consistent attention to detail.
Key responsibilities
- Guest welcome and check-in / check-out
- Handling bookings and communications (phone, email, OTAs)
- Providing personalised guest assistance throughout the stay
- Coordinating with housekeeping, F&B; and maintenance
- Basic admin tasks and PMS operations
- Keeping the reception area aligned with luxury standards
- Handling requests and complaints with elegance and strong problem-solving skills
Requirements
- Previous experience in hospitality/hotels or upscale service environments
- Fluent English (a second language is a plus)
- Excellent communication skills and a strong guest-focus mindset
- Well-groomed appearance and professional attitude
- Strong organisation and problem-solving skills
- Familiarity with hotel systems / PMS (preferred)
- Ability to commute independently
What we offer
- Seasonal contract March – November
- Competitive salary based on experience
- International and inspiring workplace
- Growth opportunities within an expanding project
- Possibility of renewal for future seasons
Contract type
Seasonal fixed-term contract (with possibility of renewal)
Schedule
- Rotating shifts
- Full-time – 5/6 days per week
Location
Monteleone d’Orvieto (TR), Umbria – Italy
Benefits
- Accommodation available (if needed and to be define)
- Staff meals during shift
- Ongoing training
- Uniform provided
- Positive, respectful work environment
- Career growth opportunities
To apply: please send your CV.
Contratto di lavoro: Tempo pieno, Tempo determinato, Apprendistato
Durata contratto: 3 mesi
Retribuzione: a partire da €1.350,00 al mese
Vantaggi:
- Supporto allo sviluppo professionale
Esperienza:
- receptionist: 2 anni (Obbligatorio)
Lingua:
- Inglese (Obbligatorio)
Sede di lavoro: Di persona