Location, Type, Skill, Responsibilities & More
IT Support Specialist
Type : Full Time
Skills Description
BCIC Swiss GmBH | Best Connect International Company is looking for a full time on-site IT Support Specialist job in Italy.
Responsibilities
* Provide first / second level contact and problem resolution for customer issues.
* Work with Third Party Vendors to remediate complex AV issues as needed.
* Provide timely communication on issue status and resolution.
* Maintain ticket updates for all reported incidents.
* Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10, and Microsoft Office 2010. Cisco Jabber is another authorized desktop application.
* Should have basic knowledge of the Mac operating system to support Apple PC users.
* Install, upgrade, support, and troubleshoot printers and computer hardware.
* Perform general preventative maintenance tasks on computers, laptops, and printers.
* Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
* Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware / software.
* Broad experience of IT with basic understanding of networks, servers, audio / visual, smart devices, and telecoms.
* This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
Requirements
* Must hold a valid work permit.
* Extensive knowledge and understanding of IT and computers.
* Several years of experience in a related field is preferred.
If all the above match your requirements and needs, please feel free to send your English CV mentioning the position in the subject line (with a WhatsApp number) as soon as possible.
Apply here : Salary : Negotiable
Apply Now!
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