ICT Infrastructure Engineer (Windows) | Human Technopole, Milan
Application closing date:
Human Technopole (Milan) is a rapidly expanding life‑science institute where international researchers and cutting‑edge technologies converge to accelerate biomedical discovery. Our mission is to transform bold scientific ideas into advances that improve human health.
Your mission
As ICT Infrastructure Engineer (Windows) you will administer, optimise and secure Windows‑based systems within our ICT infrastructure. The role ensures stability, performance and scalability of mission‑critical Windows environments, supporting research, administration and enterprise operations. You will collaborate with cross‑functional teams to implement best practices, automate processes, enhance system resilience and report to the Core Services Manager.
Grow Your Skills
Managing, configuring and maintaining Windows Server environments to ensure high availability and performance;
Implementing system hardening and security best practices in collaboration with CyberSecurity and Digital Services teams;
Monitoring system health, performance and capacity planning to prevent service degradation;
Ensuring compliance with ICT governance policies, security frameworks and industry standards;
Ensuring best practices for Windows Server roles (DNS, DHCP, File Services, IIS, Remote Desktop Services, etc.);
Administering and optimising Active Directory (AD), Azure AD (Entra ID), Group Policies (GPOs) and Identity Access Management (IAM) solutions;
Implementing and managing Single Sign‑On (SSO), Multi‑Factor Authentication (MFA) and Role‑Based Access Control (RBAC) to strengthen security;
Automating user provisioning and deprovisioning to enhance efficiency and compliance;
Overseeing Windows patch management strategies to ensure security and minimise vulnerabilities;
Implementing and maintaining endpoint security solutions and audit policies in collaboration with CyberSecurity team;
Conducting regular security assessments and compliance checks to meet regulatory requirements;
Diagnosing and resolving complex Windows system and infrastructure‑related issues;
Performing root cause analysis (RCA) to prevent recurring incidents;
Collaborating with ICT teams to troubleshoot critical infrastructure‑related incidents efficiently;
Maintaining up‑to‑date documentation for Windows system configurations and procedures;
Identifying and implementing improvements for system performance, security and reliability;
Contributing to knowledge sharing within the ICT team, ensuring best practices are followed.
What you’ll bring
Bachelor’s degree in computer science, Information Technology or a related field;
Minimum of 3 years in Windows system administration, IT infrastructure management, or a similar role;
Deep expertise in Windows Server (2016/2019/2022) administration;
Strong knowledge of Active Directory, Group Policies, DNS, DHCP and Windows‑based authentication;
Experience in PowerShell scripting and automation;
Understanding of networking concepts, firewalls and security best practices;
Good English communication skills, both written and spoken.
Preferred
Master’s degree in Computer Science, Information Technology or a related field;
Azure Administrator Associate badge;
Windows Server Hybrid Administrator Associate badge;
ITIL certification;
Previous experience with a similar role in another research institute.
Organisational and Social Skills
Problem‑solving mindset with a focus on reliability and efficiency;
Ability to collaborate effectively in a multidisciplinary ICT environment;
Proven ability to manage multiple responsibilities, prioritise tasks efficiently and consistently meet deadlines;
Highly adaptable in dynamic, fast‑paced environments with a strong willingness to take on new challenges.
Why Human Technopole
HT offers an international and dynamic workplace, competitive welfare provisions, flexible working policies and relocation support. Researchers moving to Italy may benefit from attractive tax benefits. We promote work–life balance and provide parental support initiatives.
How to apply
Curriculum Vitae;
Motivation letter in English.
This is a permanent contract offered under CCNL Chimico Farmaceutico, Level B2.
Salary: up to €52,000, depending on seniority.
Position based in Milan, Italy, within our vibrant international campus.
We strongly encourage applications from candidates belonging to protected categories (L. 68/99).
The Foundation reserves the right, at its sole discretion, to extend, suspend, modify, revoke, or cancel this job posting without giving rise to any rights or claims whatsoever in favour of the candidates; the Foundation reserves, however, the right not to proceed with the awarding of the above‑described assignment due to the effect of supervening regulatory provisions and/or obstructive circumstances.
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