About Trace One Trace One is a global leader in PLM and compliance solutions dedicated to retailers and manufacturers of Consumer Goods (CG). With over 30 years of industry expertise, we provide innovative and scalable solutions that support the entire lifecycle of product manufacturing, enabling our clients to thrive in new markets. Serving more than 9,000 brands worldwide, Trace One is committed to excellence in every aspect of our business, including solutions, standardization and data access, customer success, and social and environmental responsibility. For more information, visit www.traceone.com or follow us on LinkedIn and YouTube. Context As an IT Business Analyst, you are responsible for the entire lifecycle of business and functional requirements, including collection from stakeholders, definition, design, alignment, prioritization, and monitoring through the project methodology. You oversee software implementation iterations, ensuring practices, rules, and values are understood and behaviors are compliant with Trace One methodology. You ensure clarity of goals, scope, and product domain within the project team. Key Responsibilities Lead workshop sessions with customers to capture and document requirements effectively. Manage multiple projects simultaneously according to statements of work. Deliver system design elements, including data migration rules, business rules, prototypes, and other detailed deliverables. Collaborate closely with PM, Product, Regulatory, and other departments to design solutions that meet project constraints. Design solutions in conjunction with the Enterprise Solution Architect through Business Blueprint documents. Refine and document detailed user requirements for development and QA teams. Work with project teams to enforce best practices and optimize core product reuse, refining requirements with Professional Services and end customers as needed. Validate products during development phases following project-specific methodologies. Support QA testing processes, including developing user acceptance criteria. Assist in training efforts across Services, Sales, and Marketing departments. Develop and share PLM solution expertise. Assist in business case development for innovation proposals. Support Sales and Pre-Sales teams with RFIs and RFPs when required. Coordinate with third-party entities such as system integrators and consultants. Core Competencies Excellent written and verbal communication skills, including technical writing. Ability to demonstrate software and communicate effectively at business and functional levels. Leadership skills to facilitate requirement-gathering sessions. Quick learner of new products, systems, applications, and technologies. Ability to work well with internal and external clients, including participation in user workshops. Strong analytical, problem-solving, and critical thinking skills. Willingness to travel for requirements gathering and project needs. Experience in PLM software implementations, preferably in the food & beverage industry. Proficiency in English, both written and spoken. Educational and Experience Requirements Over 5 years of experience in preparing functional requirements, use cases, business process modeling, and creating use-case or sequence diagrams, preferably in the Food & Beverage industry. Knowledge of the full Systems Development Life Cycle (SDLC). Experience with software design and modeling tools (e.g., UML). Travel within the country and internationally may be required. J-18808-Ljbffr