Overview
SC Johnson has an opportunity as HR Specialist with language Italian or French or German or Arabic or Dutch. Location: Warsaw.
Responsibilities
* Answers to HR questions via multiple channels such as case management system and live chat, phone.
* Perform and coordinate HR administrative tasks as per the established processes.
* Educates staff and encourages self-service tools such as the HR Portal and other systems as needed.
* Researches and resolves all problems in a timely manner. Be able to work on more than one issue simultaneously and prioritize the urgency of requests.
* Ensures that documentation and staff requests meet the policy for each process.
* Actively contributes to delivering, maintaining and improving HR services, procedures and processes.
* Assesses and utilizes HR systems including Workday and the Staff Portal, Self Service, Knowledge base and Case Management.
Experience and Qualifications
* Bachelor’s Degree in Human Resources, Management, Human Relations, or a related discipline
* Minimum 3 years experience in HR, Customer Service, Shared Service Organizations, and Contact Center experience
* Fluent in English and fluent in any other language - Italian or French or German or Arabic or Dutch
Behaviors
* Build credence and respect of local staff to ensure you can act as an advisor
* Strong customer service qualification including the knowledge of how to diffuse encouraging circumstances
* Demonstrated organizational and planning know-how
* The propensity to multi-task and prioritize workload and provide timely follow-up and resolution
What’s in it for you?
We offer an excellent opportunity for career development and progression, a highly collaborative work environment and an unsupervised and flexible working culture where you will be able to add value and be recognized and rewarded.
Benefits
* Health & Wellbeing
* Medical Insurance, Lunch Card, Sport Card, Employee Assistance Program, Glasses Reimbursement
* Learning & Working Environment
* Training and courses co-financing, Smart Working, Drinks & Fruit Basket, “Family & Friends” Referral Program
* Financial Benefits
* Life Insurance, Additional Pension Contribution, Global Profit Sharing Bonus, Long Service Awards, Christmas & Easter Voucher, Emergency Payment, Vacation Payment
About SC Johnson
SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way. We have been innovating with purpose for over 130 years, building top brands such as Raid, Glade, OFF!, Mr Muscle and more, in virtually every country. Through these household names, we are making a positive difference to the world around us. But we only succeed with the combined vitality and strength of our 13,000 people who we truly value and aid in their pursuit of single and shared goals.
The SC Johnson office in Warsaw is situated just outside the city center in a state-of-the-art office. The facility is home to a dynamic commercial team, consisting of Sales and Marketing, and the friendly HR team of the MyHR Delivery Centre, who is accountable for all HR operations throughout EMEA. You will join a Great Place to Work, and you will have the opportunity to attend the numerous fun activities and charity events organized by our Fun team! #gofurtherwithourfamily
Together, we are creating a better future - for the planet, for future generations and for every SCJ team member. Come join us and make an impact through iconic global brands. GO FURTHER WITH OUR FAMILY
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