Responsibilities of the role:
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- Follows up solution implementation and ensure consistency between initial requirement and final delivery;
- Execute test phases for internal functional test and customer validation;
- Participates totest plan definition, design and execute test scripts;
- Supports operation in processes understanding, adoption and Acceptance Testing;
- Be the point ofcontact between the software factory and business operation;
- Supports the delivery of WMS solutions from requirements gathering to functional, integration and acceptance testing;
- Highlights gapsand share solution proposal;
- Reports bugs, support in identifying problems and provide resolutions using root cause analysis;
- Interacts with operations engineer and process owners to help refine business specifications for new functionalities and process improvement;
- Explains processes designed and new functionalities to operation key users;
- Report progressaccording to KPI's identified;
- Communicates and exchange with the customer and internal stakeholders.
Requirements:
- Degree in Information Systems, Computer Science or Engineering is preferred;
- Proven experience in the supply chain and logistics industry;
- Hands-on WMS experience, Blue Yonder knowledge is a plus;
- Preferable 1-2 years in software delivery;
- Quickly learn and achieve proficiency in new software applications and technologies as needed;
- Demonstrate attention to detail, problem solving;
- Strong attitudefor understanding and analysing large amounts of data from multiple sources;
- Present organized and thorough information and data appropriate for intended audience;
- Ability to be summarize and be concise;
- Provide timely and professional support to all internal/external customers and vendors;
- Plan regular self-workload in a dynamic environment where priorities can quickly change;
- SQL knowledge is mandatory while experience with Jira, Confluence and Xray is a plus;
- Team-oriented. Consults with team members and management as needed to complete assigned responsibilities;
- Comfortable working in a matrix environment;
- Fluent in Italian and English. Any additional European language is considered a plus (ideally French). xjrgpwk
What we offer:
- Dynamic organization in which development and own input is key;
- Entrepreneurial, open and informal organizational culture;
- Working together with a friendly team to achieve a good result.