Ph3Experteer Overview /h3pIn this IT Manager role, you will act as the primary IT contact for the country, shaping infrastructure and security to support Sephora’s retail operations. You’ll drive improvements, manage IT governance-driven change, and optimize local IT resources within Group policies. You will oversee budget, vendor relations, and cross-functional communication to ensure reliable systems for the country. This is a hands‑on leadership role in a fast‑paced luxury retail IT environment, with a clear impact on security, performance, and user experience. /ph3Retribuzione / Benefits /h3ulliServe as main IT contact for the country /liliIdentify improvement opportunities and propose changes /liliManage change processes per Project Governance best practices /liliOversee IT local department resources /liliManage annual country IT budget /liliAssist infrastructure implementation and major modifications /liliEnsure GDPR and security rule compliance at country level /liliOversee infrastructure administration and maintenance /liliManage fixed and mobile country network /liliOversee all help desk activities (3rd parties) at country level /liliTroubleshoot and provide expert support when needed /liliRespond to escalated help desk issues or route to European Support Teams /liliMaintain vendor relationships and local hardware/software purchasing within policy /liliEnsure asset maintenance across the company /liliCommunicate IT needs effectively to internal clients and superiors /li /ulh3Responsabilità /h3ulliBachelor's degree in IT or related field /lili5+ years IT management experience /liliStrong IT infrastructure and operations management skills /liliExpertise in network administration, cybersecurity, and GDPR compliance /liliExcellent communication and problem solving skills /liliRetail experience a plus /liliProject and change management experience preferred /li /ulh3Requisiti fondamentali /h3ullismart working and flexible hours /liliannual convention /liliteam buildings /lilifree beauty product gifts /lilidiscounts on Sephora and LVMH products /lilitailored welfare offers /li /ul /p #J-18808-Ljbffr