Join to apply for the DD&IT Business Partner Italy L.68/99 role at Merck Healthcare
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Join to apply for the DD&IT Business Partner Italy L.68/99 role at Merck Healthcare
Work Your Magic with us!
Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.
Your Role
Our IT Team is currently seeking a DD&IT Business Partner for Italy. In this critical role, you will be responsible for leading business demand, prioritizing initiatives, overseeing the local IT Project Portfolio, managing IT roadmaps, heatmaps, and IT strategy. As a business domain expert and technology advisor, you will gather and specify business requirements, assist in prioritization, and support the development of business cases.
You will work in close collaboration with Commercial Functions, including BU Heads, Commercial Excellence, and the General Manager, to ensure alignment of IT initiatives with business goals. Additionally, you will lead projects and studies, supervise business changes related to IT initiatives, and manage the financial planning and budgeting for your area of responsibility, including forecasting resource capacity to deliver on the portfolio as part of the planning process.
Key responsibilities include: Business Relationship Management: Regular information exchange between business and IT, managing customer feedback, complaints, and escalations. IT Demand Management: Managing customer demand for IT services and projects, including financial assessment and supporting the identification of new services for local customers. IT Service Management: Defining service scope, agreeing on service levels, monitoring service provision, and managing escalations as needed. Strategic Initiatives: Driving strategic IT initiatives, including discovery, structuring, assessment, recommendations, preparation, coordination, and monitoring. A key focus of this role will be driving AI adoption, innovation, and upskilling the organization to enhance digital capabilities across Italy. Furthermore, you will handle service reviews with key business stakeholders and manage escalation instances.
Who You Are
* You possess a minimum of 10 years of experience within the IT industry, with at least 5 years in an IT Business Partner position.
* Prior experience in a multinational company is required.
* 2-5 years of notable knowledge in the Biopharma industry.
* You have a comprehensive breadth and depth of knowledge and experience working in a sophisticated project environment.
* You have demonstrated the ability to work effectively across multiple functions and with various stakeholders (internal, external, local, regional, and global).
* Proven experience in AI-driven initiatives and fostering innovation in organizations is highly desirable.
* Proficiency in English is necessary; Italian is preferred, and other EU languages will be considered an advantage.
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Pharmaceutical Manufacturing
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