PAir Export Specialist - Operations /ppKWE Italy is looking for a Senior Air Export Operator to join our office in Milano (Pioltello). /ppJob profile: /pulliComplete processing of air shipments, from the pickup of goods to arrival at the destination; providing information and updates to clients regarding shipment operations; Supporting the sales department in negotiating rates and quotes for services. /liliProvide excellence in customer service and a first place of contact for client inquiries, concerns and complaints. Special attention to key assigned accounts. /liliParticipate in proactive team efforts to achieve departmental and company goals. /liliBuilding of airlines relationships, negotiations where needed. /liliComplete accurate monthly reports as requested by management and customers. /liliBooking of shipments; Organizing loading plans. /liliFollowing of customs compliance rules. /liliDirect contact with clients, KWE offices and destination correspondents. /liliThe candidate will independently manage the shipment processes from booking to invoicing. /li /ulpKey Qualifications: /pulliAt least 3-5 years of experience in the air export department at international freight forwarding companies. /liliGood attitude and good overall character /liliFluent English, both written and spoken, which will be assessed during the interview. /liliGood proficiency in the MS Office suite. /li /ul