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Operations manager english-speaking (avigliana)

Avigliana
Oplu
Operations manager
Pubblicato il 12 marzo
Descrizione

TRAVELLING DIRECTOR OF GLOBAL RESIDENCES & OPERATIONS FOR EUROPEAN PROPERTY PORTFOLIOItaly with regular travel to Switzerland and FranceContract: Full-time, 12-Month FTC, Rolling & Renewable (Contractor/Freelance Structure)Languages: English essential | French and Italian a strong advantageA warm, private, and highly respected international family are seeking their first dedicated Travelling Director of Residences & Operations. This is a newly created role - one that has been designed to bring professional structure, genuine calm, and consistent excellence to the management of a wonderful portfolio of private properties across Italy, Switzerland and France.Their Chief of Staff handles the commercial and corporate side of the family's affairs; this role is its domestic counterpart.The incoming Director will take ownership of everything from household operations, staff management and contractor relationships, to the oversight of active renovation projects and a childcare team of multiple nannies. This is a rare chance for an experienced private household operator to come in, make something their own, and grow with a family who genuinely values excellence.Proven multi-property private household management experience at UHNW or equivalent level – Properties Manager, House Manager, Multi-Estate Manager or similar. candidates must demonstrate a strong track record at this level.~ Experience managing dedicated housekeeping and household staff across multiple residences - comfortable setting standards, managing rotas and holding teams to account across different locations.~ Project management experience – ideally overseeing renovations, builds or large-scale property refurbishments, acting as the principal's representative with architects and contractors.~ Genuinely mobile – comfortable travelling weekly with the family across three countries and adapting to an evolving schedule.~ English at a fluent or native level.~24/7 mindset – responsive and available without the expectation of being physically on-call around the clock.~ French language – a significant advantage.Italian language – the majority of the role is based in Italy.Background in building operational systems or a household manual from scratch.Private household, family office or Royal household background at a senior level.Experience in a newly created or standalone role – comfortable with ambiguity and building from the ground up.A blank canvas – build the operational systems, processes and household manual from scratch in a newly created position.Principals who are warm, grounded, and genuinely appreciative of outstanding talent.A travel-rich lifestyle across beautiful properties in Italy, Switzerland and France.Accommodation provided in each location, at the private properties or arranged nearby, depending on the candidate preference.Competitive contractor package, which is open to discussion for – and can be structured to suit – the right candidate.Household ManagementFull ownership of all residences: utility payments, maintenance schedules, seasonal upkeep and property inspections across Italy, Switzerland and France.Day-to-day management of dedicated housekeeping staff based at each residence, as well as cleaning teams across all properties – including rotas, standards and performance.Contractor sourcing, briefing and management across all sites.Building and maintaining a centralised household manual and operational bible – codifying all systems and processes from scratch.Acting as the single point of accountability for anything property, operations or contractor-related across the estate.Special Projects & RenovationsOverseeing two active renovation projects across the estate – acting as the family's representative on the groundLiaising with architects and project managers; Coordinating furniture,art and specialist purchases as properties are developed and refreshedManagement and scheduling of three nannies – this is not a hands-on childcare roleCoordinating the childcare team's schedules in line with the family's weekly movements and travel calendarThe family move between properties on an approximate weekly basis – this is a genuine travelling role. Time is split approximately 60% Italy, 20% Switzerland and 20% France, with up to 10% of the role workable remotely from a home base if desired. Working hours are Monday to Friday, with on-call availability and a 24/7 mindset expected. Accommodation is provided on-site at private properties or at a nearby hotel, based on candidate preference and property logistics.

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