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Breakfast Supervisor – Tenuta di Artimino (Melià Collection)
Seasonal position from March to October with accommodation available.
Job Summary
To lead and manage all the activities related to the Restaurant Department, ensuring operational excellence, team coordination and an outstanding guest experience in line with Melià standards.
Responsibilities
* Operational leadership: Overseeing 100% of restaurant operations, ensuring smooth service flow and compliance with brand standards and operational procedures.
* Inventory & controls: Managing daily and monthly inventories (crockery, glassware, cutlery, decorations, equipment) and supervising operational checklists and reporting procedures.
* Quality & maintenance: Ensuring preventive maintenance, deep cleaning procedures and correct functioning of equipment and dispensing systems.
* Menu & product management: Supervising the correct presentation and updating of menus, wine lists, beverage lists and promotions.
* Hygiene & compliance: Ensuring full compliance with hygiene and safety regulations, HACCP standards and departmental quality audits.
* Guest experience: Ensuring a personalized and high-level dining experience; handling guest feedback and complaints professionally and contributing to Voice of the Customer objectives.
* Brand & standards: Implementing brand philosophy, operational manuals and sensory standards within the restaurant area; ensuring the team promotes hotel services, facilities and experiences effectively.
Requirements
* Higher education in Tourism, Hospitality or similar.
* At least 2 years of experience in a similar supervisory role within the hospitality sector.
* Advanced English.
* Knowledge of MICROS and POS systems.
* Good command of Office 365.
* Strong knowledge of hotel and restaurant operations.
* Leadership skills, team spirit and strong service orientation.
* Creativity, innovation and attention to quality.
* Structured, results-oriented and solution-focused working style.
Benefits
* My MeliáRewards: Participate in the exclusive loyalty program, enjoying unique benefits and advantages.
* My MeliáBenefits: Flexible compensation and exclusive discounts on a wide range of products and services, promoting an active and healthy lifestyle.
* Excellent discounts through the global program My Meliá Reward for you, your family, and your friends.
* Many development and advancement opportunities as part of the global Meliá Hotels International family.
* Training and learning academy through eMelia, with the opportunity to learn up to 12 different languages to support your growth!
* A variety of social events and activities focused on diversity and inclusion, creating opportunities to celebrate.
* Restaurant tickets – meal vouchers.
Equal Opportunity Employer
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with management commitment and the principles contained in Human Resources policies. We also prioritize disseminating throughout the staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally. We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company. Additionally, we support the sustainable growth of our industry through a socially responsible team. Our motto is "Towards a sustainable future, from a responsible present".
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