PpJoin to apply for the bCLIENT ADVISOR - Serravalle /b role at bValentino /b /p pA career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, open‑minded community. Maison Valentino believes in a colleague‑centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. /p h3Position /h3 pbCLIENT ADVISOR - Serravalle /b (Boutique, Serravalle) /p h3Responsibilities /h3 ul liMaster the client journey; /li liCreate customer emotion and desire; /li liEngage existing and prospect clients as per weekly plan defined by store management; /li liDeliver the Valentino Couture service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell); /li liFocus on development and retention of existing clients, recruitment of new and potential ones; /li liEngage the client through every selling opportunity – walk in, private appointment, phone consignments; /li liActively participate in sales in partnership and oto appointment routine. /li liDeal with all sales and after sales activities (boutique returns, end of season, customer returns, repairs, complaints); /li liEnsure product good maintenance, replenishment on the floor; /li liKnow the warehouse stock of all categories in order to ensure re‑stock shelves and maximize sales; /li liRespect administration and operations procedures; /li liLiaise with the in‑store visual to follow display guidelines; verify and report all relevant information to store management. /li /ul h3Qualifications /h3 ul liRetail experience; /li liExcellent interpersonal and effective communication skills; /li liFluency in English and Italian; /li liTeam player with a pro‑active attitude; /li liHigh fashion knowledge; /li liAbility to adapt to changing needs of the company as necessary; /li liMust have client network in luxury environment. /li /ul pThe Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world. /p /p #J-18808-Ljbffr