Job Opportunity: Customer Experience Specialist Adecco Italia, located in Napoli, is seeking a Customer Experience Specialist for a leading international operator in the regulated gaming sector active in Italy. Responsibilities: Supervise affiliated points of sale (tobacco shops, bars, betting shops); Explain the services offered via the app to potential customers; Assist customers with downloading and registering on the app; Help customers make their first bet to access attractive bonuses. Requirements: Previous experience in promoting services or products; Excellent communication and interpersonal skills; Customer-oriented with problem-solving abilities; Flexibility and availability to work shifts from Monday to Saturday; Knowledge of IT tools, especially mobile apps. Offer: 66 months fixed-term contract with potential for long-term employment; Level V of the CCNL Commerce with 14 monthly payments; Full-time, 40 hours per week, on shifts from Monday to Saturday; Variable incentive bonuses; Meal vouchers worth €8; Initial and ongoing training; We offer a stimulating and dynamic work environment where you can apply your skills and grow professionally. Work zone: within 25 km of your residence. Expected start date: 23/05/2025. J-18808-Ljbffr