In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called “Lead“ and a Sales Associates is called "Athlete".
As An Assistant Head Coach You Are
* Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers.
* Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing).
* Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity.
* Overseeing various departments such as Commercial, Athlete and/or Consumer Experience.
* Supporting Head Coach in implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services).
* Providing reports about store activities, local marketplace and consumer insights.
* Ensuring that the store complies with all NIKE standards and guidelines.
* Cooperating with your business partners across stores and HQ.
What You Get
* Attractive salary that evolves with the market and experience.
* Attractive online and in-store employee discounts.
* Exciting development and career opportunities.
* Regular training on leadership, sales and products.
* A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I).
* Staff dress to represent NIKE and foster our team spirit.
* Access to sports activities.
* Opportunities to participate in unique NIKE moments.
What You Bring
* A passion for NIKE and/or love of sport.
* Extensive retail experience including experience in management.
* Very good command of English language (written and spoken).
* Enthusiasm and passion about sports and / or sports fashion.
* Experience and competency in delivering exceptional consumer service.
* Ability to coach and develop a strong team.
* Strong focus on communication.
* Flexibility to work in shifts and on weekends.
Appy online!
We are waiting for you
Note that relocation support is not provided for this role
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