Moxy Hotels, a vibrant and affordable brand under the Marriott Bonvoy portfolio, is designed to provide guests with a playful and stylish experience. With a presence in numerous locations globally, Moxy celebrates nonconformity, open-mindedness, and originality.
* Job Summary
As the General Manager for Moxy Pompei, you will lead the charge in delivering the unique Moxy experience, blending affordable luxury with a playful atmosphere. We're seeking a dynamic leader with 1-3 years of previous GM experience, ideally with a background in lifestyle hotel brands. Fluent Italian is a must, and eligibility to work in the EU is required.
* Key Responsibilities
* Business Strategy Development
* Explore new business opportunities and develop business plans that align with Moxy's brand strategies.
* Stay current with industry trends and monitor the strengths and weaknesses of competitors.
* Translate Marriott's global strategic plan into executable strategies for the property.
* Business Strategy Execution
* Execute business plans to maximize guest satisfaction, profitability, and market share.
* Hold the property leadership team accountable for successful delivery of business plans.
* Experiment with new ideas to enhance guest satisfaction and profitability, taking calculated risks when needed.
* Sales and Marketing
* Work closely with the Sales and Marketing team to develop revenue-generating strategies specific to the Moxy brand.
* Identify new business leads and actively pursue opportunities, ensuring alignment with brand strategy.
* Business Information Analysis
* Review business-related data such as financial performance and guest satisfaction.
* Proactively address changing market conditions to ensure the property operates within budgetary guidelines.
* Use business information to identify indicators of success and areas for improvement, integrating findings into business plans.
* Talent Management and Organizational Capability
* Create a cohesive and high-performance team, fostering a positive and innovative work environment.
* Coach the leadership team, providing specific feedback and holding them accountable for performance.
* Employee and Labor Relations
* Ensure fair and respectful treatment of all employees, fostering open communication and engagement.
* Celebrate employee success and work with Human Resources to maximize engagement.
* Customer and Public Relations Management
* Interact with guests to obtain feedback, recognizing outstanding service and addressing potential service failures.
* Anticipate the needs of guests to deliver flawless service and ensure positive publicity.
* Company / Brand Policy, Procedures, and Standards Compliance
* Ensure property compliance with legal, safety, and Moxy brand standards.
* Conduct routine quality assurance audits and walk-throughs to maintain high standards.
* Hold employees accountable for performing audits regularly and ensure appropriate training.
* Qualifications
* Experience
* 1-3 years of luxury GM experience, preferably in lifestyle brands.
* Language Skills
* Fluent in Italian, with effective communication skills in English.
* Leadership Abilities
* Strong leadership skills, with the ability to inspire and lead a diverse team.
* Strategic Thinker
* Proven ability to develop and execute strategic business plans.
* Revenue Management
* Experience in driving revenue strategies and maximizing property profitability.
How to Apply :
* Job Summary
As the General Manager for Moxy Pompei, you will lead the charge in delivering the unique Moxy experience, blending affordable luxury with a playful atmosphere. We're seeking a dynamic leader with 1-3 years of previous GM experience, ideally with a background in lifestyle hotel brands. Fluent Italian is a must, and eligibility to work in the EU is required.
* Key Responsibilities
* Business Strategy Development
* Explore new business opportunities and develop business plans that align with Moxy's brand strategies.
* Stay current with industry trends and monitor the strengths and weaknesses of competitors.
* Translate Marriott's global strategic plan into executable strategies for the property.
* Business Strategy Execution
* Execute business plans to maximize guest satisfaction, profitability, and market share.
* Hold the property leadership team accountable for successful delivery of business plans.
* Experiment with new ideas to enhance guest satisfaction and profitability, taking calculated risks when needed.
* Sales and Marketing
* Work closely with the Sales and Marketing team to develop revenue-generating strategies specific to the Moxy brand.
* Identify new business leads and actively pursue opportunities, ensuring alignment with brand strategy.
* Business Information Analysis
* Review business-related data such as financial performance and guest satisfaction.
* Proactively address changing market conditions to ensure the property operates within budgetary guidelines.
* Use business information to identify indicators of success and areas for improvement, integrating findings into business plans.
* Talent Management and Organizational Capability
* Create a cohesive and high-performance team, fostering a positive and innovative work environment.
* Coach the leadership team, providing specific feedback and holding them accountable for performance.
* Employee and Labor Relations
* Ensure fair and respectful treatment of all employees, fostering open communication and engagement.
* Celebrate employee success and work with Human Resources to maximize engagement.
* Customer and Public Relations Management
* Interact with guests to obtain feedback, recognizing outstanding service and addressing potential service failures.
* Anticipate the needs of guests to deliver flawless service and ensure positive publicity.
* Company / Brand Policy, Procedures, and Standards Compliance
* Ensure property compliance with legal, safety, and Moxy brand standards.
* Conduct routine quality assurance audits and walk-throughs to maintain high standards.
* Hold employees accountable for performing audits regularly and ensure appropriate training.
* Qualifications
* Experience
* 1-3 years of luxury GM experience, preferably in lifestyle brands.
* Language Skills
* Fluent in Italian, with effective communication skills in English.
* Leadership Abilities
* Strong leadership skills, with the ability to inspire and lead a diverse team.
* Strategic Thinker
* Proven ability to develop and execute strategic business plans.
* Revenue Management
* Experience in driving revenue strategies and maximizing property profitability.
How to Apply :
* Salary
* 60,000.00 - €75,000.00 per year
Work Location : In person
#J-18808-Ljbffr