Location, Type, Skill, Responsibilities & More
IT Support Specialist
Type : Full Time
Skills Description
BCIC Swiss GmBH | Best Connect International Company is seeking a full-time on-site IT Support Specialist in Italy.
Responsibilities
* Provide first and second level support for customer issues.
* Coordinate with third-party vendors to resolve complex AV problems.
* Communicate promptly regarding issue status and resolutions.
* Maintain accurate ticket updates for all incidents.
* Install, upgrade, support, and troubleshoot Windows XP, 7, 8.1, 10, and Microsoft Office 2010; support Cisco Jabber.
* Support basic Mac OS functionalities for Apple PC users.
* Install, upgrade, support, and troubleshoot printers and hardware.
* Perform preventive maintenance on computers, laptops, and printers.
* Conduct remedial repairs on desktops, laptops, printers, and peripherals.
* Use diagnostic tools to troubleshoot network, hardware, and software issues.
* Have a broad understanding of IT, including networks, servers, AV, smart devices, and telecoms.
* Ability to work in a project-based environment, demonstrating flexibility and teamwork. Perform other duties as assigned.
Requirements
* Valid work permit.
* Strong knowledge of IT and computers.
* Several years of relevant experience preferred.
If you meet the above criteria, please send your CV in English, mentioning the position in the subject line and including a WhatsApp number, as soon as possible.
Apply here : Salary : Negotiable
Apply Now!
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