Join to apply for the Service Data Analyst (m/f/d) role at Alpitronic
Join to apply for the Service Data Analyst (m/f/d) role at Alpitronic
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* Analyze and cluster root causes and corrective actions to identify patterns in service cases
* Integrate identified patterns into product and service improvement processes
* Continuously monitor the charger fleet to maintain an up-to-date overview and detect emerging trends
* Develop and implement automated pattern recognition systems to enable real-time responses to service issues
Your Responsibilities
* Analyze and cluster root causes and corrective actions to identify patterns in service cases
* Integrate identified patterns into product and service improvement processes
* Continuously monitor the charger fleet to maintain an up-to-date overview and detect emerging trends
* Develop and implement automated pattern recognition systems to enable real-time responses to service issues
Your Qualifications & Skills
* Degree in Computer Science, Business Informatics, Engineering, or a related field
* Proven experience in data analysis, including statistics, data exploration, and visualization
* Strong analytical and problem-solving skills with the ability to derive actionable insights from large datasets
* Proficiency in at least one programming language, preferably Python or R
* Ability to prioritize tasks and work independently in a dynamic environment
* Strong collaboration and stakeholder alignment skills to ensure cross-functional engagement and commitment
* Fluent in English, German and/or Italian would be an advantage
OUR COMMITMENT
* Innovative work environment in a young, dynamic team
* High-tech projects in the future-proof sector of e-mobility
* Opportunities for advancement in a growing company
* A wide range of further training opportunities
* Attractive bonus system and performance-related pay
* Additional company benefits
WHY ALPITRONIC
Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).
WHAT MAKES WORKING FOR US SPECIAL
We are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated and have a significant impact! Join us and be part of our team!
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Appliances, Electrical, and Electronics Manufacturing
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