Job Posting Title
LO Quality Audit & Improvement Specialist
The challenge
An exciting opportunity has arisen to contribute to Haier Europe.
The Company is on a journey to achieve ambitious growth and leadership objectives in the region, and we are seeking someone passionate, proactive, self-driven, and motivated to join a team of open-minded individuals.
We are looking for someone who embodies the Company's core behaviors, based on our Own It model :
Zero Distance, Agility, Entrepreneurship, Ecosystem and Build Trust.
A true change agent who acts with integrity, collaborates across boundaries, adapts quickly, takes initiative and keeps users at the center — fostering an open, innovative, and high-performing environment.
What You Will Do
The LO Quality Audit & Improvement Specialist is responsible for executing quality audits to coordinate improvement projects, and drive warehouse performance excellence across both upstream and downstream logistics operations.
This role ensures that packaging, handling, and transport processes comply with Haier Europe Quality Standards, while continuously improving damage prevention and claim accuracy.
Key Responsibilities
Conduct regular Warehouse Quality Audits for both Upstream and Downstream flows & verify compliance with LO Quality Handbook during loading, storage, and handling activities.
Prepare audit reports, identify non-conformities, and ensure corrective/preventive actions are implemented on time.
Lead the root cause analysis of recurring packaging and transport damage.
Coordinate with Product Line (PL) and Packaging Engineering teams to solve packaging issues.
Develop and implement action plans to address major offenders and reduce damage ratios.
Manage and track Damage Reduction Projects in collaboration with 3PLs and factory quality teams.
Drive standardization of quality control points and visual inspection checklists across different warehouses.
Support continuous improvement projects aligned with LO Quality strategic goals.
Organize and deliver Warehouse Trainings (Upstream & Downstream) focused on product handling, packaging standards, and claim declaration accuracy.
Report progress through KPI dashboards based on audit results.
What You Need To Succeed
Must have
Education:
Bachelor's degree in industrial, Mechanical, or Logistics Engineering.
Professional Experience: 2–4 years of experience in logistics, quality control, or warehouse operations.
Language:
Fluent in English and Italian, both written and spoken
Soft skills
Ability to work cross-functionally with internal teams and external partners
Technical Skills
Good understanding of quality tools and methodologies (8D, PDCA, Pareto, RCA)
Experienced in Excel, Power BI, and SAP (quality or logistics modules)
Strong analytical and reporting skills.
Other:
Open to domestic and international travel
Haier Europe is an Equal Opportunity Employer.
Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.