PJoin to apply for the bMiu Miu - Client Advisor - Milano Sant'Andrea /b role at BoF Careers. /ppGet AI-powered advice on this job and access more exclusive features. /ppFounded in 1913 in Italy, the Prada Group is a leader in the luxury sector, operating in over 45 countries with brands like PRADA, Miu Miu, Church's, and Car Shoe. The Group also ventures into the food sector with Pasticceria Marchesi 1824 and engages actively in contemporary art projects. /ppWorking here means being part of a creative, international environment driven by curiosity and excellence. We value talent and passion, which foster professional growth. /ph3Job Purpose /h3pSupport sales and stock management. Act as a "brand ambassador" by conveying the Brand's philosophy and values, maximizing sales, fostering customer relationships, and enhancing brand loyalty. Manage stock in line with KPIs, guidelines, and procedures to ensure stock integrity and minimize losses, following directives from the Store Operations Department and Store Manager. /ph3Responsibilities /h3ulliWelcome and serve customers, providing an excellent in-store experience. /liliDevelop client relationships through personalized approaches, leveraging CRM and digital tools. /liliEngage in cross-selling to meet sales targets and KPIs. /liliStay updated on fashion trends and competitors. /liliDemonstrate product and brand knowledge. /liliHandle customer complaints effectively, liaising with managers when needed. /liliMaintain high standards on the shop floor and in visual displays, adhering to operational guidelines. /liliEnsure security and prevent thefts. /liliProtect products and materials during handling and storage. /liliManage daily goods receipt, merchandise arrangement, and stock procedures. /liliConduct stock counts and manage stock-takes. /liliTrack product flow via SAP system. /liliHandle product flow during repairs. /liliManage stockroom activities related to markdowns. /liliCoordinate returns, shop-to-shop transfers, and e-commerce deliveries following deadlines and guidelines. /li /ulh3Knowledge and Skills /h3ulliFluent spoken English; additional languages are a plus. /liliHigh affinity for luxury products. /liliStrong sense of responsibility. /liliAbility to work independently and in teams. /liliOrganized and detail-oriented. /liliMature and assertive demeanor. /liliBusiness or Retail Management degree or equivalent is advantageous. /liliInterest in luxury, fashion, art, and design. /li /ulh3Additional Details /h3pEntry level position, full-time employment, in the Sales and Consulting industry. /p #J-18808-Ljbffr