Job Summary
The Credit Manager plays a critical role in safeguarding and optimizing the company’s financial health. With end-to-end ownership of credit risk management, this role oversees the full credit lifecycle — from customer credit assessment and limit definition to receivables monitoring, collections and dispute resolution — ensuring a balanced approach between commercial growth and cash flow sustainability while minimizing financial risk.
Lead a close-knit team, setting direction and nurturing talent to deliver innovative finance projects, with the goal of creating value for the company and contributing sustainably to the Group’s growth.
Responsibilities
- Leading modernization and automation of related financial processes, systems and infrastructures to ensure lean and effective activities
- Assigning tasks to the credit team in agreement with the accounting department’s goals and overseeing timely collection of payments
- Creating and keeping records of invoices, bills, and receivables
- Tracking risk exposure across clients or sectors and reporting early warning signals
- Developing and improving credit policy
- Forecasting monthly, quarterly and annual results and creating reports on them
- Ensuring that all accounts receivable procedures follow legal regulations
Qualifications
- Bachelor’s degree in finance, business administration, or related field
- Minimum of three years of experience as Credit Manager or supervisor position, or in credit and collection management, preferably in a similar industry, or as finance transformation manager
- Strong knowledge of credit and collection principles, practices, and regulations
- Experience with accounting software
- Excellent analytical, problem‑solving, and decision‑making skills
- Effective communication, negotiation, and interpersonal skills
- High level of accuracy, attention to detail, and organizational skills
- Ability to work under pressure and meet deadlines
- Proven experience within subscription‑based or recurring service frameworks is a strong plus
- Fluent in English (C1)
Core Values and Soft Skills
- Growth mindset – see every challenge as an opportunity to grow and embody the soft skills that set us apart, bringing our values to life
- ENTREPRENEURSHIP – engine that drives us to excel, innovate and challenge ourselves for our and the company's success
- INNOVATION – star that lights up our path by moving in an environment rich of experiences, knowledge and perspectives
- INCLUSION – feeling that guides our relationship between individuals, each of a different story and experience
Benefits
- WELLBEING: short working week, no Friday afternoons, welfare plan tailored to needs with many services and benefits for wellbeing
- FLEXIBILITY: no clock in/out, flexible hybrid work, equipped with necessary tools to be productive and connected remotely
- DEVELOPMENT AND GROWTH: personalized development programme to build skills and contribute to company’s goals
- DIVERSITY AND INCLUSIVITY: inclusive environment based on collaboration and respect, leadership focused on trust and talent growth
- IMPACT: committed to creating shared value for customers, partners and community; focus on sustainability and innovation
Place of work: Milan
