Location: Milan, Italy
Type: Dispatch / Part time
Hours: (10-20) Hours Per week.
Job Title: IT Support Specialist
We are hiring on-site dispatch IT Support Specialist in Milan, Italy. If you’re passionate about IT support and troubleshooting, we’d love to hear from you.
Key Responsibilities:
* Provide first/second level contact and problem resolution for customer issues.
* Work with third-party vendors to remediate complex AV issues as needed.
* Provide timely communication on issue status and resolution.
* Maintain ticket updates for all reported incidents.
* Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10, Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications.
* Have basic knowledge of Mac operating systems to support Apple PC users.
* Install, upgrade, support, and troubleshoot printers and computer hardware.
* Perform general preventative maintenance tasks on computers, laptops, and printers.
* Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
* Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
* Broad experience in IT with a basic understanding of networks, servers, audio/visual, smart devices, and telecoms.
* This position requires the ability to work in a project-based environment requiring flexibility and teamwork.
* Perform other duties as assigned.
Requirements:
* Must hold a valid work permit.
* Extensive knowledge and understanding of IT and computers.
Salary: Negotiable
Company Details: BCIC Swiss GmBH
To apply, please send your application to: shamun.nahar@bcic-swiss.com
Apply Now!
#J-18808-Ljbffr