Do you want to be part of a steadily growing family-owned business, running more than 30 hotels & residences in Europe? Would you like to contribute creating a feel-good home away from home for our guests? At Falkensteiner you can expect a dynamic and open team that values both innovation and tradition. We are looking forward to welcoming you to our team in Falkensteiner Hotel & Spa Jesolo soon as: Hotel Manager (M/F): YOUR TASKS: - Manages the entire Rooms Division Department (Front Office & Bell-Boys, Reservations, Housekeeping) - Coordinates the operational day-to-day business ensuring a smooth process - Develops, implements and monitors standards - Deeply involved in guest assistance and complaint’s management (including replies to all Channel’s Guest Comments) - Together with the GM prepares budget’s review, forecasts and reports - Cost and quality management - Productivity and employees work schedule planning - Maintains and tends to the various systems involved in the operations of an international hotel group - Works closely together with the General Manager - FOM & Housekeeping department to manage and ensure all Guests’ requests are met and fulfilled. - According to management instructions, organize and coordinate the entire business - Monitoring and control of the work of the building manager's, internal maintenance & external employees in the building YOUR PROFILE: - Several years of work experience in the front office and/or housekeeping areas - Completed vocational training in the hospitality - Excellent German and English skills are a must; additional languages are desirable - Excellent Protel skills is an advantage - Excellent leadership qualities; attention to quality; high flexibility and hands on attitude - Perfect and professional appearance and outstanding communication skills - Being of service is your calling - Together with your team, you will ensure that our hotel guests receive the best possible service OUR BENEFITS: - All - inclusive onboarding program for a great start at work - Healthy and balanced employee meals in our team restaurants (also on days off) - Individual development planning and support through internal and external training and development opportunities - Active contribution in a dynamic work environment - Enjoy your holiday in the best hotels to special employee conditions - Team Member Rate and Family & Friends Special Rates with additional discounts on F&B and spa services CONTACT: Falkensteiner Hotel & Spa Jesolo Piazza Le Corbusier, 6 - I- 30016 Lido di Jesolo (VE) - Italy