Prepare in collaboration with supply planner shipping plans to meet customer demands, considering appropriate modes of transport to maintain a cost-effective balance between customer service and shipment costs, within corporate guidelines. Ensure documentation is accurately processed, distributed, and released to carriers and customers in a timely manner. Resolve issues related to cargo transportation, addressing disputes, commercial discrepancies, and damaged product claims involving quality department. Communicate effectively and timely with planning colleagues regarding delivery issues for import and export. Manage the flow of orders, coordinating delivery pickup and/or drop-off schedules. Monitor and communicate expected delivery date, managing and communicating any delay. Track and trace cargo, monitoring shipments to ensure they reach their final destination on time Organize the shipping and receiving of products/samples with a focus on accuracy, efficiency, and time management. Manage shipping orders in the ERP system, prepare shipment documentation, and issue relevant invoices. Perform other related activities to achieve department and site objectives. Initiate and participate in continuous improvement activities. Prepare and update related SOP's ensuring constant adherence with all applicable regulations. Collaborate to the budget project proposing expenses related to logistic operations. Coordinate and manage all aspects of import and export transactions, ensuring smooth operations and compliance with domestic and foreign regulations. Prepare/review and process import and export documentation including bills of lading, packing lists, invoices, and customs declarations. Process inbound and outbound documentation for import and export activities ensuring effective and complete filing. Communicate with vendors, suppliers, and customers, ensuring timely and accurate information exchange. Verify and process duties, taxes, and charges, ensuring accurate financial transactions related to shipments. Desired Skills and Experience Responsible for managing logistics activities related to import and export, ensuring timely product availability and fulfillment of customer demands. This includes preparing and processing invoices, handling customs-related activities, and ensuring compliance with all relevant regulations. Education: Secondary high school diploma or Bachelor's Degree. Experience: Experience in logistics, supply chain management, or a related field. Experience with import/export operations and customs regulations. Familiarity with ERP systems and logistics software. Demonstrated ability to manage complex logistics projects and coordinate with multiple departments. Core Competencies: Demonstrated creativity and proven capability to effectively lead and develop others, lead, and manage change, analyze complex issues resulting in appropriate & timely decisions, and promote innovation. Demonstrated ability to complete assignments on time. Strong sense of responsibility and teamwork. Excellent written and spoken communication skills; good English knowledge is mandatory due to external contacts. Ability to handle urgent tasks and adapt to changes. Self-motivated and flexible to learn and respond to changing responsibilities and priorities. Commitment to values-based leadership and achieving objectives. Deep knowledge of informatics systems and ability to learn new ones quickly. Strong Communication Skills, essential for dealing with suppliers, and coordinating with customs officials. Attention to Detail, crucial for verifying product specifications, ensuring compliance with regulations, and double-checking shipping documents. Knowledge of International Trade Regulations, understanding trade agreements, tariffs, customs regulations, and compliance requirements. About Zoetis At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice J-18808-Ljbffr