Job Responsibilities
We are looking for an operationally strong and strategically minded Marketplace & B2B Manager with 5–7 years of experience, including at least 2 years in marketplace leadership. The ideal candidate, in collaboration and coordination with Regional Commercial Directors and local markets, will own the global management of marketplace channels while enabling and empowering local teams and commercial strategies. The role will also drive the integration and expansion of marketplace platforms and social commerce operations, collaborating cross-functionally to accelerate business growth through media-driven commerce opportunities.
Key Responsibilities:
Marketplace Strategy & Leadership
- Lead and manage global marketplace operations (Amazon, eBay, Rithum, Veepee, etc.) and support local teams in executing also independently with local players
- Identify test and integrate new platforms across B2B and B2C environments
- Monitor performance and define roadmap for international marketplace expansion and innovation
- Cultivate strategic relationships with platform partners (Director to C-level), acting as the primary point of contact for commercial and operational matters
Social Commerce Execution
- Work in close synergy with the HQ teams to unlock the full business potential of media-driven marketplaces (e.g. TikTok Shop, Instagram Shopping)
- Define executional frameworks for social commerce, from campaign integration to fulfillment alignment
Technical & Operational Integration
- Maintain a pipelines of priority marketplace to full centrally integrate
- Collaborate with eServices/IT to ensure smooth system integration (product feeds, APIs, data sharing)
- Ensure tax, credit, and compliance processes in alignment with Finance and Legal teams
- Optimize marketplace-specific Customer Service and Logistics & Fulfillment operations
Business Development & Data-Driven Decision Making
- Act as both business developer and analyst: monitor marketplace KPIs, identify growth levers, and propose actionable improvements
- Deliver insights from marketplace trends to Retail