Ph3Your role /h3 pEdwards Srl, part of the Atlas Copco Group, is looking for a Service Planner. Based in Avezzano, you will coordinate and optimise daily schedules of Field Service Engineers, ensuring all service activities are delivered efficiently and on time. You will manage forward planning of service orders, balance preventive and reactive maintenance, and act as a key point of contact for customers and internal teams. /p h3Key Responsibilities /h3 ulliPlan and schedule all service orders to ensure timely delivery /liliAllocate work to engineers and optimise utilisation /liliEnsure orders and parts are ready ahead of service visits /liliCoordinate with customers to arrange and confirm appointments /liliMonitor progress and ensure all work is completed on time /liliMaintain accurate data in SAP for reporting and tracking /liliCollaborate with engineers, managers, and service centres to resolve issues /liliSupport VTS contracts by coordinating materials and customer maintenance activities /li /ul h3Experience Knowledge /h3 ulliExperience working in a fast‑paced, complex environment with the ability to adapt and reprioritise quickly /liliBackground in a technical or service/support environment is preferred /liliStrong analytical and planning skills /liliExperience with SAP; knowledge of CRM or Service Management systems is an advantage /li /ul h3Key Skills Competencies /h3 ulliResilient under pressure, maintaining a positive and proactive mindset /liliExcellent planning and organisational skills, with a focus on continuous improvement /liliStrong customer focus with the ability to build relationships internally and externally /liliGood commercial awareness and cost‑conscious approach /liliClear and effective communication skills, both written and verbal /liliApproachable, confident, and collaborative, with the ability to build strong networks /li /ul h3Additional Requirements /h3 ulliLanguages: English and Italian required; Spanish or Portuguese is a plus /liliStrong computer literacy /li /ul h3Benefits /h3 ulliThe opportunity to be part of Atlas Copco, challenging the status quo and innovating for a sustainable future /liliAn empowering culture where your ideas make a real impact /liliInteresting roles with strong opportunities for growth, development, and internal mobility /liliInternational career opportunities within the Atlas Copco Group /liliAn attractive compensation and benefits package /liliA friendly, collaborative, and caring work environment /liliA strong focus on safety, well‑being, and continuous learning /li /ul pEdwards Srl is committed to and promotes equal opportunities. All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, nationality, disability, age, or any other characteristic protected by law. /p h3Job Classification and Compensation /h3 pJob classification and collective labor agreement (CCNL): Metalmeccanico, Level C3 /p pStarting salary within the relevant salary range from EUR 31,000 gross per year, plus variable compensation. The actual salary offered will be determined based on various factors, including, but not limited to, internal pay equity, level of responsibility, and the experience and skills of the selected candidate. /p h3Job Location /h3 pThis role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our office in Milano, Avezzano, Italy (IT). /p /p #J-18808-Ljbffr