Product Recovery Improvement (PRI) is committed to pursue and implement improvement to the original design taking into consideration the feedback coming from in-service experience, with the aim to enhance products reliability and Customer satisfaction.The request is for one additional member for the PRI Team. It would be desirable, but not binding, a person having already competencies in a DD department. Some experience with Maintenance disciplines and with fleets customers' needs would be a valuable skill. In a role of Analyst he/she will be in charge of:( 1 ) managing both as primary driver or in support to Technical Disciplines the analysis, the investigation, the proposal and the deployment of solutions to fix in-service failures and lacks of performance( 2 ) preparation of technical reports in support of the investigation and analyses tasks (preferred language is English)( 3 ) preparation of technical reports in support of Maintenance documentation tasks, being partner of Customer Support teams in ensuring the correct implementation into the Maintenance documentation( 4 ) proof reader of documentation submitted by third parties for evaluation• QualificationsMaster degree in Mechanical or Aerospace Engineering.• Level of experienceAt least 5 years of experience in Engineering (Technical Disciplines and/or CPE Office and/or Sustaining Engineering) and/or Production (FAL and/or Manufacturing Engineering) and/or Customer Support (Product Support Engineering).• Technical skills- knowledge of helicopter general architecture and systems integration (basic and customized helicopter)- knowledge of technical configuration, technical documents management and design/certification process- knowledge of EO/EBOM/3Dmodels/2Ddrawings (part/assembly/installation) management and development process- knowledge of materials, protective/thermal treatments, manufacturing processes and aerospace standards- mature/good experience in inspection of components new and from service- mature/good experience with the mechanical shops, maintenance and production- knowledge of Configuration Management process (preferred)- knowledge of Product Recovery and Improvement process (preferred)- knowledge of Occurrence Reporting and/or Warranty Claim management process (preferred)• LanguagesEnglish language knowledge is requested.• IT skills- Basic knowledge of design and configuration tools (Catia V4-V5/VPM/Enovia/MyDBT)- Microsoft Office Suite- SAP- Microsoft Power BI (preferred)• Soft skills- planning and organization- problem solving- good interpersonal/communication skills (multiple interfaces management)- high attitude for team working, considering the necessary interaction with Customer Support people, with customers through LHD technical representatives, with production people, with maintenance people, with the Technical Disciplines- high proactivity and constructive spirit of initiative- ability to work multiple projects and multi-tasking approach are required- sensitivity to customers’ complains and needs- strong will to learn and motivation to workSeniority:Primary Location:IT - Varese - Cascina CostaAdditional Locations:Contract Type:PermanentJob Description:Product Recovery Improvement (PRI) is committed to pursue and implement improvement to the original design taking into consideration the feedback coming from in-service experience, with the aim to enhance products reliability and Customer satisfaction.The request is for one additional member for the PRI Team. It would be desirable, but not binding, a person having already competencies in a DD department. Some experience with Maintenance disciplines and with fleets customers' needs would be a valuable skill. In a role of Analyst he/she will be in charge of:( 1 ) managing both as primary driver or in support to Technical Disciplines the analysis, the investigation, the proposal and the deployment of solutions to fix in-service failures and lacks of performance( 2 ) preparation of technical reports in support of the investigation and analyses tasks (preferred language is English)( 3 ) preparation of technical reports in support of Maintenance documentation tasks, being partner of Customer Support teams in ensuring the correct implementation into the Maintenance documentation( 4 ) proof reader of documentation submitted by third parties for evaluation• QualificationsMaster degree in Mechanical or Aerospace Engineering.• Level of experienceAt least 5 years of experience in Engineering (Technical Disciplines and/or CPE Office and/or Sustaining Engineering) and/or Production (FAL and/or Manufacturing Engineering) and/or Customer Support (Product Support Engineering).• Technical skills- knowledge of helicopter general architecture and systems integration (basic and customized helicopter)- knowledge of technical configuration, technical documents management and design/certification process- knowledge of EO/EBOM/3Dmodels/2Ddrawings (part/assembly/installation) management and development process- knowledge of materials, protective/thermal treatments, manufacturing processes and aerospace standards- mature/good experience in inspection of components new and from service- mature/good experience with the mechanical shops, maintenance and production- knowledge of Configuration Management process (preferred)- knowledge of Product Recovery and Improvement process (preferred)- knowledge of Occurrence Reporting and/or Warranty Claim management process (preferred)• LanguagesEnglish language knowledge is requested.• IT skills- Basic knowledge of design and configuration tools (Catia V4-V5/VPM/Enovia/MyDBT)- Microsoft Office Suite- SAP- Microsoft Power BI (preferred)• Soft skills- planning and organization- problem solving- good interpersonal/communication skills (multiple interfaces management)- high attitude for team working, considering the necessary interaction with Customer Support people, with customers through LHD technical representatives, with production people, with maintenance people, with the Technical Disciplines- high proactivity and constructive spirit of initiative- ability to work multiple projects and multi-tasking approach are required- sensitivity to customers’ complains and needs- strong will to learn and motivation to workSeniority:Primary Location:IT - Varese - Cascina CostaAdditional Locations:Contract Type:PermanentHybrid Working:
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