Working for Batmaid means changing the cleaning industry and fighting the black market on as many fronts as possible. Today we are the market leader in Switzerland and Luxembourg, but now we are ready to conquer the entire European continent with our business in an ambitious expansion plan. A goal we are sure to achieve in the next 3 years! We are looking for a City Launcher to open our service in Rome! You will be in charge of opening the business in Rome and managing the related activities, growing the service and spreading our brand. Don't worry, you'll be constantly supported and receive all the instruction you need to do this job! To be successful in this role, you need to be practical, creative and a thoughtful leader who makes decisions with confidence, helping our company to grow and expand. We strive to deliver the best customer experience and your mission is to pursue our innovative, intuitive vision by providing our customers with a unique 5* experience. Tasks General: Performing daily tasks Build the business from scratch with the support of the team Search for partners and strategic collaborations Feedback and input to best support you in managing activities External Recruiting: Verify applications from potential new cleaning agents Interviewing candidates to check that they meet Batmaid's standards Recruitment and induction of cleaners Retention and management of agents during the life cycle within the company. Customer success: Supporting customers in their daily demands and needs Proposing solutions adapted to customer needs Excellence in our daily operations Retention and satisfaction during the customer life cycle within the company. Requirements Learning speed and multitasking. Being comfortable with working independently. Strong ability to relate to different partners. Fluent English and Italian are a must. Any other language is a plus. Motivation and entrepreneurial spirit. Strong understanding of the local market and stakeholders. If you have come this far and believe you have what it takes you might be the right person for us. Apply now!