The Grand Hotel Imperiale, a benchmark of excellence in luxury hospitality, is seeking an Housekeeping manager, offering a professional environment and concrete opportunities for growth for those who aspire to build a career in high-end hospitality.
Our 5* Luxury Hotel is located in Robusto dei Marmi, Tuscany.
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Key Responsibilities
Lead and inspire a dedicated housekeeping team to deliver intuitive, personalized service at the highest luxury standards
Ensure all guest rooms and public areas are flawlessly maintained, reflecting the hotel's unique design, story, and atmosphere
Establish and uphold bespoke housekeeping standards tailored to a boutique environment
Conduct detailed inspections to guarantee every space is perfectly prepared and guest-ready at all times
Collaborate closely with Front Office and Guest Relations to anticipate guest needs and personalize each stay
Manage VIP guests and repeat clientele with discretion, creativity, and attention to individual preferences
Recruit, train, and develop team members, fostering a culture of ownership, pride, and excellence
Oversee linen, amenities, and housekeeping supplies, ensuring quality and alignment with the hotel's identity
Handle guest feedback promptly and professionally, driving continuous improvement
Balance operational efficiency with flexibility in a dynamic, fast-paced boutique setting
Champion sustainable practices and support local sourcing where possible
Requirements
Proven experience in a Housekeeping leadership role within luxury or boutique hospitality
Exceptional eye for detail and passion for design, xlwpduy cleanliness, and guest experience
Strong leadership and team development skills
Ability to adapt, problem-solve, and deliver personalized service
Excellent communication skills and a hands-on approach
Fluent in English (additional languages are a plus)
Why join us
Be part of a unique, design-led boutique hotel with a strong identity
Opportunity to shape and elevate the guest experience
Collaborative and people-focused work environment
Competitive salary and growth opportunities