We are seeking a CRM Technical Lead to join our IT CRM division.This role is focused on developing solutions on the AWS cloud platform to support Salesforce and the broader CRM ecosystem, with the goal of driving innovation and process automation through advanced technologies and modern architectures.The candidate will coordinate and manage an offshore development team, ensuring alignment with project goals and best practices.Key ResponsibilitiesLead and mentor an offshore team of developers on CRM-related projects using Agile methodologiesDesign and implement AWS-based solutions that integrate with Salesforce and other CRM-related systemsDrive adoption of best practices for cloud-native architecturesExplore and implement Generative AI capabilities, focusing on agentic systems for intelligent automation and advanced CRM functionalitiesDefine and implement monitoring dashboards for platform healthContribute to initiatives aimed at improving software development, management, and maintenance processesRequirements5+ years of experience with AWS cloud environment and related servicesStrong knowledge of Java, Python, or other modern programming languagesExperience with CI / CD pipelines and containerization (Docker, Kubernetes)Knowledge of Generative AI technologies, with practical exposure to agentic architectures (e.g., multi-agent orchestration, autonomous workflows)Proven ability to lead and coordinate software development teams effectivelyProficiency in English (written and spoken)AWS certifications are required (e.g., AWS Certified Solutions Architect, AWS Certified Developer, or equivalent)Additional cloud certifications (Azure, GCP) are an advantageExperience in Salesforce development roles is considered a plus
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