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(senior) customer success manager italy

Ronco Biellese
Contratto a tempo indeterminato
Aufinity Group | bezahl.de
Pubblicato il 15 giugno
Descrizione

Introducing an innovative payment process for the automotive industry and other sectors. You will be responsible for the training of operational managers (remotely and on-site) in the usage of our product. Your role includes identifying potential "stumbling blocks" during onboarding projects and eliminating them in coordination with customers and colleagues from other departments. Additionally, you will manage relationships with existing clients, helping to continuously improve our products and processes through close customer proximity. Your profile: You have at least 5 years of experience in digital (multi) project management, with proven success in your own projects. You work in a structured and meticulous manner, even under stress, managing multiple tasks simultaneously. You communicate clearly and confidently at C-level, even in tense situations. You are willing to travel to customer sites. You are native or bilingual in Italian, fluent in business English, and eager to work in a fast-paced environment. Experience in the automotive or software sectors is a plus but not mandatory. Why us? Be part of one of Europe's most exciting FinTech scale-up stories. Benefit from extensive training and development opportunities to enhance your skills. Enjoy an open, transparent corporate culture where your ideas are valued. Opportunities for remote work and regular team events focusing on team spirit and fun. About Us: We, Aufinity, are a Cologne-based FinTech scale-up pioneering digital payment solutions in the automotive sector. In 2018, we launched bezahl.de, the first all-in-one platform for digital payment management in automotive trade. Our product streamlines internal payment processes, saving time and costs, and enables car dealership groups to offer fully digital payment options, including specialized methods for large sums. J-18808-Ljbffr

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