A leading healthcare company is seeking a Principal Customer Care Specialist in Turbigo, Italy. This senior role requires 8+ years in Customer Service or Process Improvement. The successful candidate will ensure compliance in Customer Care processes while driving operational excellence. You will lead high-impact projects and mentor teams.
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Proficient
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English and experience with tools like ServiceNow and Salesforce are required. The compensation range is €60,800 – €91,200 annually, plus a short-term incentive plan.