StrongCompany Descriptionbr/strongContinental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2023, Continental generated preliminary sales of €41.4 billion and currently employs around 200,000 people in 56 countries and markets. Continental Coated Systems Italy is a leader worldwide in Printing blankets market.brstrongJob Descriptionbr/strongCoordination and management of all customers technical support activities with the following tasks:brulliAdvice on choosing the product, based on the customer's needs /liliAnalysis of data and requirements required by the market. /liliActivities for the development of potential technical specifications, in relation to the pricing and contractual requirements required and/or foreseen by the market. /liliManagement and interpretation of the requirements requested by customers, to understand and anticipate their needs. /liliIdentification and resolution of complaints received from the market, recommending corrective actions to prevent them from occurring in the future. /liliInvestigation of new applications or product improvements in relation to market demands. /liliManagement of internal alignment activities between the technical requirements required by the market with the technical specifications of the products. /liliConstant updating on the products offered by competitors and related business intelligence activities. /liliCoordination of prototyping activities, in relation to the times and requests imposed by customers. /liliManagement of the allocation of approved exempted materialbr/li /ulstrongQualificationsbr/strongulliTechnical specialization (Engineering, Chemistry, etc.) /liliMinimum 2-3 years of experience in a similar role Origin from similar industrial realities is preferential /liliProven leadership experience with the ability to motivate and develop team members /liliStrong technical knowledge on Printing sector and problem-solving skills /liliOutstanding communication skills, both verbal and written, with the ability to interact effectively with clients and internal stakeholders /liliProficiency in creating and maintaining technical documentation and reports /liliStrong customer service orientation with a focus on client satisfaction /liliIn-depth understanding of technical service processes and industry best practices /liliKnowledge of relevant industry standards and regulations /liliAbility to work efficiently in a fast-paced, dynamic environment /liliProficiency in English.br/li /ulstrongAdditional Informationbr/strongReady to drive with Continental? Take the first step and fill in the online application. #J-18808-Ljbffr