Team leader – field service technicians (biogas sector)

Team Leadership & Coordination Lead, organize, and develop a team of 3–5 field service techniciansPlan and coordinate field assignments, considering resource availability and prioritiesProvide technical and administrative guidance, training, and continuous supportDrive ongoing improvement of service processes and team performance Field Service Operations Perform maintenance, repair, and installation work on mechanical and electrical components of biogas plantsDiagnose and resolve technical faults and ensure timely issue resolutionHandle customer complaints and warranty cases professionally and efficientlyPlan and coordinate your own travel and service assignments Customer Support & Communication Act as a key contact for customers, providing technical advice and operational guidanceDeliver on-site and remote support to ensure smooth plant operationIncrease customer satisfaction through reliable, high-quality, and timely service deliveryConduct training sessions when required Process Improvement & Reporting Monitor and optimize service and maintenance processes to improve efficiency and productivityCoordinate service activities closely with internal departments (e.G., service office)Prepare service reports, documentation, and performance analysesContribute to continuous improvement initiatives within the service organization Qualifications & Experience: Technical background in mechanical, electrical, or industrial engineeringProven experience in field service, ideally in the biogas or renewable energy sectorInitial leadership experience or strong potential to lead a teamExcellent troubleshooting and problem-solving skillsHands‐on, structured, and solution‐oriented working styleStrong communication and customer relationship skills Languages Italian and English (good working proficiency)German is a plus Location & Travel Base: Rovereto, ItalyTravel requirement: approx. 50% on‐site at biogas plants across Italy A responsible leadership role in a growing renewable energy sectorA combination of technical work and team managementOpportunities to shape and improve service processesA collaborative and service‐oriented working environment #J-18808-Ljbffr