Responsibilities
* Product Presentation - Arrange products or samples in an appealing manner to showcase them effectively – collaborate with brand experience team on showroom set-up guidelines.
* Maintain Inventory - Keep track of samples (using tracking software), monitor send outs, ensure all samples are returned in a timely manner and with no damages.
* Ordering and Restocking - Coordinate with relevant departments to ensure showroom needs are met, best in class product assortment available. If key items are missing, ensure they are ordered and available.
* Support in the execution of key PR events (i.e. press days, collection walkthroughs, media & influencer events). Support in tracking of PR coverage because of showroom lend-outs – keep track of all planned coverage and follow-up with reporting to PR specialist.
* Guest Interaction - Guest experience – provide premium brand experience and assist clients, partners, and media professionals when they visit the showroom.
* Product Knowledge - Have in-depth knowledge about the products to answer media/stylist questions and provide detailed information to guests. Collaborate with merchandising team to gain product knowledge.
* Building Relationships - Build and maintain positive relationships with guests, ensuring they have a positive brand experience in the showroom.
* Media Follow-up - Follow up with guests after visits, providing additional information or samples as needed.
* Manage appointments, showroom visits in an organized manner. Maintain records of showroom visitors, media contacts, and event attendees. Generate reports detailing showroom activities, feedback from visitors, and engagement metrics.
* Ways of working - Work closely with PR and marketing teams to align showroom activities with overall communication and marketing strategies. Reports into PR&BP Lead.
Job requirements
Education:
Degree in Business, Fashion, Communications, Marketing, Humanities, or Journalism, or equivalent in experience
Experience:
3 – 5 years’ experience in running a PR showroom
Job Specific Functional Expertise:
Strong interest in Center of Culture: fashion, music, sustainability, sport and consumer trends
Experience in events management
An eye for aesthetics and premium taste levels
Strong organizational and multitasking abilities
Attention to detail and accuracy in administrative task
Excellent communication and interpersonal skill
Creative thinker
Strong writing and presentation skills
Skills / Competencies:
Very outgoing, strong at building relationships
Excellent written and verbal skills
Eager to learn, proactive attitude, “hands on”, good organizational and communication skills, results orientated and a self-starter
Team player
Agile thinker and comfortable with ambiguity – thrive in a fast-paced environment
Language: Italian and English; other languages a plus
Location: Milan, Italy
Employment: Full time
Current LS&Co Employees: apply via your Workday