We are looking for a part-time (32h) Client Advisor for Noventa Outlet (maternity cover). The Client Advisor represents the Company with clients in our Outlet. He / She is a professional in the sales of luxury goods, and is responsible for the satisfaction and loyalty of every customer. He / She cooperates for reaching the qualitative and quantitative goals set in their store. Job Responsibilities Is polyvalent, constantly operating to serve the store, with the aim of achieving the highest customer satisfaction Is aligned to the style and to the Brand qualitative standards during the whole sales process and after-sales Cooperates with colleagues in order to create a positive environment and pays attention to performance level Constantly maintains a tidy working place according to the Company guidelines Is responsible for the sales process following the Company standards Provides and maintains a high level of customer service Manages commercial relations with clients in order to ensure the highest level of satisfaction Be able to build and maintain clients relationship through CRM activities Profile Relevant work experience as Client Advisor in a luxury environment Aligned with the Loro Piana brand identity and passion for LP products Strong luxury touch and approach Excellent interpersonal and relationship building skills Fluent Italian and English J-18808-Ljbffr