Overview
When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to ensure your area of the business runs smoothly. This hands-on role involves learning the complexity of operations at a global business and driving productivity while addressing challenges with colleagues to ensure daily progress.
Key responsibilities
* Promote a culture of safety and wellbeing
* Analyse and implement corrective actions to ensure quality and productivity at consistently high levels and meet business objectives across all shifts
* Support and lead a team, handle administrative work, and build a strong team culture
* Analyse performance and suggest process improvements to optimise work and improve customer service
* Collaborate with other managers to standardise shift processes
A day in the life
You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll monitor and maintain process efficiency, and your days will include routine team management and daily operational tasks, along with tasks such as individual escalations, process improvement work, and wide-scale operational contingency planning.
Being a key part of the operations team involves working with colleagues in other teams and external partners to meet customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
Qualifications
* University degree (Bachelor’s or Master’s) completed before start date
* Advanced proficiency in written and verbal English and local language
* Relevant experience in performing data analysis
* Experience communicating with a wide range of stakeholders including peers and leadership
* Experience in a logistical working environment
* Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Notes
Preferred qualifications are not required to apply. If you have the basic qualifications above, we’d love to hear from you. We also welcome candidates who are currently enrolled in or recently graduated with a Bachelor’s or Master’s degree in Supply Chain, Business/Management, Engineering, or related fields.
Amazon is an equal opportunity employer. We believe that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. We protect your privacy and the security of your data as a longstanding priority. Please consult our Privacy Notice to know how we collect, use, and transfer personal data of our candidates.
If you have a disability and need a workplace accommodation during the application and hiring process (including interview or onboarding), please visit for more information. If the country/region you’re applying to isn’t listed, please contact your Recruiting Partner.
Required Experience
Manager
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