What are we looking for?
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We're looking to grow our team with an experienced AMS Team Leader to take ownership of a complex managed applications ecosystem within one of our most exciting international projects.
Mandatory requirements
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- Proven experience in Application Management Services (AMS) or equivalent operational leadership roles
- Strong proficiency in English (working language for the project)
- Demonstrated ability to manage stakeholders and lead technical teams
- Experience working within ITSM frameworks and Agile methodologies
- Track record of SLA ownership and service quality governance
Technical stack — experience or strong familiarity required
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- Kubernetes (critical across the managed applications ecosystem)
- React and Angular
- WSO2 (integration & API management)
- Amazon Web Services (AWS)
Responsibilities
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- Assume overall technical responsibility for the delivery, stability, and quality of the managed applications ecosystem.
- Act as the main point of contact for internal stakeholders, providing visibility into system health and active operations.
- Coordinate operational resources to resolve tickets and bugs, adhering strictly to SLAs and using enterprise ITSM and Agile frameworks.
- Maintain full ownership of service quality, escalation management, and technical performance reporting.
- Organise and lead periodic meetings with the development team to stay constantly aligned on new releases, features, and platform updates.
What do we offer? A journey full of possibilities:
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- Go as far as you want Grow through our development programmes: every year we'll help you plan your future by working on cutting-edge projects alongside top professionals in the industry.
- Because you and yours matter: we offer policies that promote work-life balance, including flexible hours, Smart Job o