At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Chief of Staff to join one of our clients' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. Responsibilities: - Run weekly delivery reviews across all products (5 total) to monitor velocity, blockers, and quality - Implement consistent Sprint reporting, burndown analytics, and capacity planning - Partner with the Internal Auditor to extract time vs output metrics - Manage incident postmortems and root-cause follow-ups - Enforce SLA agreements across teams: engineering, QA, product - Drive alignment with company-wide OKRs and ensure tracking discipline - Own tactical execution in SAFe 6.0 cycles (prep, follow-up, closure) - Track hiring/firing gaps, ensure performance reviews are run on time - Create repeatable ops templates for all engineering rituals - 5 years in engineering operations / Chief of Staff role - Experience in a B2B, SaaS or fintech environment - Ops background: ex-consulting (McKinsey, Accenture, Bain) or military/PMO rigor - Hyper-detailed, high-ownership, zero tolerance for ambiguity - Fluent in Jira/Confluence, GitLab metrics, Google Sheets, and dashboards