PpTenuta Toscana, located in the heart of Tuscany, represents one of the most iconic properties in the portfolio, offering a world-class golf experience in an extraordinary natural and cultural setting. /ppWe are seeking a knowledgeable and hands-on bRetail Sales Associate, /b whose primary objective is to initiate excellent customer service while participating in daily shop operations including sales, merchandising, receiving and inventory management. This position also serves as a liaison between the Retail Supervisor and daily operation by developing a rapport with customers and monitoring sell through to better understand the retail needs and report feedback regularly. /ph3Main duties and responsibilities /h3ulliDrive sales through building member relationships and maintaining knowledge of brands in the store and current fashion trends in the region. /liliAssist and service members and their guests with all retail purchases, returns and special orders. /liliWork directly with Retail Supervisor on guidance for merchandising and rotating displays on a regular basis /liliAssist Retail Supervisor in managing receipt flow process of merchandise purchases through POS and On-Order maintenance and floor rotation policies /liliEnsure company packaging standards are upheld and implement special touches like gift-wrap, thank-you notes, etc. /liliEnsure proper procedures are followed for all POS transactions including markdowns and employee discounts. /liliMonitor and drive sales to meet monthly revenue budgets through promotion and customer service, receipt flow management, floor rotations, retail events, etc. /liliFollow monthly physical inventory procedures under the supervision of the Retail Supervisor. /liliMonitor best sellers and core stock items regularly and communicate immediate inventory needs to Retail Supervisor. /liliFollow company standards and procedures regarding discounts and employee purchases. /liliAssist Retail Supervisor as requested with any special requests relating to retail. /liliMonitor levels of all retail supplies: packaging, tagging supplies, etc. and communicate to Retail Supervisor when running low on supplies /li /ulh3Requirements /h3ulli1-3 years of retail operations and customer service experience /liliBasic knowledge of the boutique/specialty retail industry as it relates to hospitality and private club environments /liliExcellent communication skills and ability to sell and create rapport with customers /liliKnowledge of Excel and other Microsoft Office applications /liliBasic understanding of retail math and financials /liliFull-time contract in accordance with the Italian Collective Bargaining Agreement (CCNL) /liliMeals provided both during working hours and on days off /liliUniforms and laundry service provided /liliOngoing training to enhance personal and professional development /liliDiscounts on dining, wellness, and sports activities available at the resort and estate /liliAccommodation with free Wi-Fi can be arranged upon request for those coming from outside the area /li /ulpThis research is addressed to candidates of both genders with reference to Italian Law 903/77 and Law 125/91. /ppThis position is based in Tuscany. Availability of staff accommodation upon request. Candidates should have a flexible schedule with the ability to work all shifts, weekends and holidays. You must possess the legal right to work in Italy. /p /p #J-18808-Ljbffr