Junior Workshop Concept Manager - Mobility Aftermarket
1. Full-time
Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch!
2. Manage relationships with suppliers, customers, and other departments in the company
3. Manage the invoicing process, ensuring accuracy and updating customer records as needed
4. Monthly invoicing of the network, maintaining accuracy and updating records
5. Processing monthly payments for customers and suppliers using IT tools
6. Preparing scope of work to onboard suppliers for the department
7. Support the sales team in implementing the concept in the market, with daily queries and assisting the network with inquiries
8. Follow up on the Bosch Car Service contracting process, revising content based on regulations and market requirements. Sending out contracts, tracking responses
9. Set up and lead strategic cooperation with key partners, resolving customer queries and complaints
10. Roll out new services for the Bosch Car Service network, determining business models and pricing strategies
11. Plan and execute the marketing strategy for the Bosch Car Service concept, including events and campaigns
12. Planning Open Days, festivals participation, and conventions
13. Coordinate customer surveys, assessments, and complaints regularly, ensuring resolution and satisfaction
14. Handling daily customer complaints, coordinating feedback with workshops and the sales team
15. Report to the Head of Workshop Concepts and Services Africa
EDUCATION:
* Matric
* Degree in Business Administration, Marketing, or a related field
* Honors in Marketing is advantageous
SKILLS:
16. Proficient in English (speaking, reading, and writing)
17. Strong communication skills, both verbal and written, for effective interaction with stakeholders
18. Exceptional organizational abilities with keen attention to detail for managing invoicing and contracts
19. Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
By choice, we are committed to a diverse workforce.
By responding to this advert, you consent to Bosch SA (Pty) Ltd to the processing of your personal information for the recruitment purposes and confirm that any personal information has been submitted voluntarily.
Applicants will be requested to fill in and sign a POPIA Act Consent form. Only shortlisted candidates will be contacted.
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