Frog is one of the world’s most successful innovation and creative consultancies. It has recently established its Innovation Team in Milan, creating a global hub for delivering breakthrough products and experiences across digital and physical realities, thanks to high-caliber innovation, strategy, design, and engineering expertise. As a catalyst for diversity, we welcome international talents to join us in a flat and open environment, promoting curiosity, experimentation, cultural cross-pollination, and collaboration.
Why join frog?
frog is the reinvention & experience partner for the eco-digital era, global leader in CX Strategy by analysts and awards.
Together with our clients, we innovate with purpose, using strategy, creativity, tech, data and AI to advance people and planet.
We are dreamers and doers who are relentless about challenging the status quo to win hearts and move markets. As part of Capgemini Invent, we bring diverse skillsets to unleash growth, build superior experiences and create lasting impact at scale—fusing art and science to realize the future.
frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community—and the world at large.
What will you be doing?
As a Strategist, you will collaborate with designers, technologists, program managers, industry leads and clients to envision and create new products, services, and experiences. You will work across every stage of the product development lifecycle to ensure that the concepts and design decisions are sensitive to both the needs of users and our clients’ businesses.
You will be especially involved at the earliest stages of projects where you conduct research to understand user and market needs and develop ideas for new or improved experiences.
You will formulate clear hypotheses or approaches based on ambiguous information, then later validate these hypotheses in collaboration with the frog team, and help to define the strategy of the products, services and experiences. You should be eager to involve clients in the design process, highly responsive to feedback, and excited to present the team’s ideas in front of executives.
You will receive support from your peers and leads from frog strategy team, but you could be the only strategist on your project team. We don’t expect you to know everything on day one, but you should be comfortable working independently and able to make thoughtful decisions with limited information. This means identifying and taking the next key step of the project while simultaneously considering the broader context of the engagement, the client’s business, and the world.
You are empathetic, curious, humble, and creative. You don’t accept the world as you find it but strive to improve it. You are skilled at reducing complexity to hone-in on the essence of a business or strategy challenge. You are driven to learn new things. As a frog strategist, you can pursue your interests across functions, industries, and geographies.
On a typical project you will:
Be the go-to person for all things business strategy, product strategy and customer insights related
Pioneer and implement advanced qualitative and quantitative research methodologies, leveraging emerging tools and technologies to uncover transformative insights that drive strategic innovations, and enable design decisions with prioritization frameworks
Bring business and strategic perspectives to research and design
Help other multidisciplinary team members understand and use strategic framework in their daily work
We want you to have:
Good storytelling, writing, and presentation skills. You will present frog’s work to client executives and explain the thinking behind the work. You will co-facilitate workshops and manage breakout groups
The ability to prepare compelling presentations in Keynote and PowerPoint
Experience approaching ambiguous questions and thinking from first principles
Good math and statistical skills, including Excel modelling
2-5 years of work experience in a related field such as Consulting, corporate strategy, startup and professional services
A willingness to travel for research and client meetings
Business level ability in English
It would be a bonus if you had:
A degree (or work experience) in business, entrepreneurship, finance, research, engineering, social work, anthropology, human-computer interaction, or liberal arts
Experience in Life Science, Connected products industries
Hands on research expertise, from ethnographic and other qualitative research methods to quantitative research skills including survey design and data analysis; Financial analysis and business case development skills; Experience with SPSS or other statistical software.
An interest in global trends, from culture to people and business to climate, and how that impacts our world; An interest in technology, both extant and emerging
Experience working in a creative environment with designers, and an interest in human centred design (sometimes called design thinking)
A second language (and every additional language is a plus!)
Application Instructions
When uploading your resume, please include a cover letter explaining why you are interested in frog.
Addtionally, answer ONE of these questions, in 1-2 paragraphs (300 words of less).
Many health and wellness services/products leverage personal data for better health outcomes. How would you advise a company on how to balance data privacy and security against usability and societal benefits?
In a rapidly changing world, what time horizons make sense for strategic planning ?How would you advise a global 2000 company to think about their planning horizon?
About the frog Innovation team:
The frog Innovation Team based in Milan, draws on the strengths of a diverse, multidisciplinary and international creative team established over 15 years ago, which has played a key role in shaping design and UX as we know them today.
We collaborate with frog and Capgemini teams globally, to drive product and service innovation from ideas to strategy to market, with a focus on Connected Experiences and Digital Platforms.
The team works with Global 100 brands across industries like Healthcare, Consumer Products, Fintech, Telco and Media to drive continuous business reinvention and innovation toward the cutting edge.
Equal Opportunities at frog
frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.
Work/Life Harmony
We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life.