Senior Field Technician – BESS, Vercelli Client: Jinko ESS Europe Location: Vercelli, Italy Job Category: Other EU work permit required: Yes Job Reference: 8619319267885580288337169 Job Views: 2 Posted: 26.04.2025 Expiry Date: 10.06.2025 Job Description: Do you want to work in a company that is a leader in the renewable energy market? This position offers an exciting opportunity Join an incredible team at the top manufacturer Role: The Senior Field Technician – BESS is responsible for providing technical support onsite and remotely, working with customers or third-party service partners to resolve issues with BESS devices. The role involves coordination with the EU team and HQ to deliver efficient and satisfactory service to our customers in the EU. Key Responsibilities: Manage and perform technical supervision and physical work for all field activities, including commissioning, scheduled, preventive, and corrective maintenance. Focus on resolving after-sales cases to minimize downtime and optimize fault resolution times, maintaining strong relationships with customers and sharing collected information with relevant teams. Supervise and evaluate product performance, collaborating with the monitoring team to analyze operational data of BESS devices and assess performance, working closely with HQ and the EU Technical Team. Identify technical solutions in collaboration with HQ to ensure swift resolution of technical problems. Complementary Activities: Participate as a technician in commissioning, troubleshooting, and routine maintenance activities on-site. Support the help desk team with phone assistance and ticket management. Skill Requirements: Electrical certification compliant with local laws. Proficiency with basic electrical tools such as multimeters and torque wrenches. Ability to read electrical diagrams and relevant work/study background. At least 2 years of onsite experience, including BESS commissioning, electrical device installation, wiring, and commissioning. Proficiency in English (Listening, Speaking, Reading, Writing) and ability to produce formal manuals in English. Additional Responsibilities: HSE and PPE Management: Identify risk mitigation strategies and approve operational procedures under the guidance of the HSE Manager to ensure compliance with HSE standards. Spare Parts and Resource Management: Finalize spare parts lists, manage obsolescence, and coordinate with EU/HQ technical teams on compatibility of replacement components. Ensure local teams and service partners have necessary resources and spare parts for operational continuity. Manage stock levels, spare parts receipt, consumption, delivery, and planning. Collaborate with technical and training teams to align field operations with service quality standards. Work with local teams and service partners to ensure smooth technical interventions and repairs. Liaise with EU/HQ technical teams on technical compatibility and problem resolution. J-18808-Ljbffr