Ph3Program Manager, WHS Central Programs Team /h3 pThe Central Programs Team, India (CPT India) team leads cross‑functional projects that requires collaboration and partnership with Amazon businesses, geographical units and technical subject matter experts (SMEs). The projects are focused on initiatives to continually reduce risks and improve network WHS standards and procedures. Individuals gather business requirements, document functional and design specifications, identify appropriate resources needed, assemble the right project team, assign individual responsibilities and develop the milestones and launch schedules to ensure timely and successful delivery of the project. The team members measure and report progress, anticipate and resolve bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs with the technical constraints. This a program management role responsible for executing per direction, the management of the WW WHS programs (standards, procedures, best practices) development, training and continuous improvement projects. The role involves hands‑on work in the areas of understanding stakeholder needs and expectations, WHS regulatory research, global stakeholder engagement, data analytics and document technical writing. The candidate must be a self‑starter and detail‑oriented. They must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. /p h3Key job responsibilities /h3 ul liProgram/Process Improvement, Project Management /li liClearly and timely communicate findings, determinations, and recommendations to compliance management and business partners, both at periodic intervals and as needed regarding escalated or high‑risk compliance issues. /li liGuide management in the development/review of applicable policies, procedures and business practices. /li liEngage in frequent written and verbal communication with management and business partners to accomplish goals. /li liExecute and drive audits to completion per SOP. This includes drafting audit reports, stakeholder reviews of audit reports, finalizing and tracking audit reports in database and tracking issues in system (and SIM/TT management). /li liOwns weekly/monthly reports and metrics. /li liIdentifies gaps in audit programs and processes and escalates to manager. /li liFollows confidentiality rules with the documents reviewed. /li liDrafts documents and revisions on audit reports per manager direction. /li liPerforms deep dive analysis/research on data/information/literature and creates recommendations/corrective actions based on identified deviations and recommends appropriate solutions. /li liEarns trust of peers by understanding audit processes and programs. /li liMakes recommendations to managers for input into roadmap strategic discussions and continuous improvement projects to drive program efficiencies. /li /ul h3Basic Qualifications /h3 ul liBachelor's degree in management, business administration, economics, engineering, marketing /li li2+ years of program or project management experience /li liExperience in business analysis and functional roles requiring quantitative, analytical and organizational skills, including intermediate Excel skills (Pivot Tables, VLookups) /li liExperience in written and verbal communication skills to communicate with technical and non‑technical audiences, including senior leadership /li /ul h3Preferred Qualifications /h3 ul liExperience using Excel at an advanced level including practical knowledge of VBA/macros and advanced Excel functions /li liAdvanced Excel (Macros/VBA) /li liExperience with Stakeholder Management across Geographies /li liProgram/Project Management Certification -Six Sigma Certification /li liKnowledge of SQL/ Python /li liKnowledge of visualization tools like QuickSight, Tableau etc. /li /ul pOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. /p pAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. /p /p #J-18808-Ljbffr