Technology Operations ManagerSe le sue competenze, la sua esperienza e le sue qualifiche corrispondono a quelle descritte in questa panoramica, non ritardi l'invio della sua candidatura.Location: VeronaHalian Technology is currently looking for an experienced Technology Operations Manager to join our growing technology function.This role is ideal for someone who enjoys leading teams, improving service delivery, and working in a fast-paced operational environment.The OpportunityAs the Technology Operations Manager, you will take responsibility for the performance of IT services across a regional area.You'll lead a team of Technicians, drive service excellence, and act as the escalation point for incidents and major operational issues.You'll also collaborate closely with stakeholders and support the rollout of technology projects.What You'll Be DoingManaging day-to-day IT service deliveryLeading and developing a team of 4–6 TechniciansEnsuring operational standards and processes are followedOverseeing incident, problem, and change managementMonitoring and reporting on service performanceDriving improvements across tools, processes, and supportWorking with suppliers and partners to ensure quality serviceWhat You'll Bring5+ years in IT operations with at least 2 years in a leadership roleExperience xlwpduy across incident, problem, and change managementWorking knowledge of EUC, POS, and network technologiesITIL Foundation (preferred)Strong leadership, communication, and problem-solving skillsPassion for delivering high-quality IT servicesThis is a fantastic opportunity to join a forward-thinking organisation and help shape the future of its technology operations.