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Assistant executive housekeeper housekeeping • the carlton, milan, italy

Milano
Rocco Forte Hotels Limited
Governante
50.000 € - 70.000 € all'anno
Pubblicato il Pubblicato 23h fa
Descrizione

This position is ideal for an ambitious candidate who is willing to supervise and develop a team, maintain an excellent standard of service meanwhile managing the relationship with our Guests. Reports to : Executive Housekeeper. Ensure that housekeeping requests by Guests are responded to in a timely and efficient manner and where possible anticipate Guest’s needs; Guarantee daily inspection of Guest rooms, public areas, back of the house areas to maintain and reach our service standard; Help in maintaining all department inventories and cleaning schedules; Support the Executive Housekeeper to maintain the décor of staff house, lockers and back of the house; Assist the Executive Housekeeper in the housekeeping staff appraisal, training and development; Comply with the financial objectives of the department. We offer : Fixed-term (1 year)contract according to C.C.N.L. Settore Turismo. Learning & development activities and career opportunities. Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte". Staff celebrations. Managing Team Performance : Sets high standards for oneself and Team Members, provides guidance, development and takes corrective action in order to achieve consistently high levels of service. Personal Effectiveness : Adapts interpersonal style and skills so that high quality results are achieved. Modifies behaviour to accommodate for certain individuals, situations and different tasks. Personal and team development : Seeks opportunities to learn and to develop themselves and others in order to add value to the performance of the department and hotel. Business awareness : Understands the direct connection between day-to-day service delivery and how it impacts departmental, hotel and company success. Service excellence : Delivers service standards, which consistently exceed guest expectations. Technically skilled : Demonstrates and understands job requirements and displays the technical skills and knowledge required to perform job well and in line with the departmental SOPs. Other requirements : PC literate; Previous professional experience in the same role is preferred; High School certificate. Please apply forwarding your CV with full details and enclose the approval to process the personal data according to local privacy laws and standards (d.lgs. 196 / 03). J-18808-Ljbffr J-18808-Ljbffr

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Home > Lavoro > Lavoro Alloggio > Lavoro Governante > Lavoro Governante a Milano > Assistant Executive Housekeeper Housekeeping • The Carlton, Milan, Italy

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