Procurement Contract Compliance Specialist I
Position Purpose: Supports the management and overall oversight of compliance with organizational and Health Plan contract requirements. This position collaborates with various Centene Health Plans, corporate functions, and third‑party vendors to facilitate contract compliance, oversight of the Procurement Contract Center of Excellence (CoE) team’s contract templates, playbooks, clause library, policies, and procedures.
Education/Experience
* Bachelor’s Degree in related field or equivalent experience required
* General knowledge of procurement concepts and processes required
* 1+ years experience with reviewing complex legal and commercial terms and raising risk exposures under general supervision required
* 3+ years experience with any, multiple, or all the following: compliance or regulatory experience in a health care and/or managed care setting/organization, government procurement and flow down requirements for subcontractors or third‑party vendors, and/or drafting contract templates, terms and conditions, and improving contracting processes required
* Training and presentation skills preferred
* Experience with government procurement (FAR/DFAR) or CMS‑related contracting preferred
* Experience with ServiceNow, Coupa and/or other ticket management and contract lifecycle management tools preferred
Coordinate the execution of Product Attachments and related compliance requirements to ensure compliance with state, federal, and Centene requirements prior to Procurement awarding business to a vendor. Monitor the submission of contract requests to the Health Plans to ensure timely, accurate, and appropriate submission and turnaround time.
Supports contracting standards used within the Procurement department and related procedures, including but not limited to contract templates, playbooks, clause library, checklists, policies, procedures, and projects related to adherence with such standards.
Provides analysis and reporting of compliance projects, pilots, standards for ContractCoE.
Supports contracting standards and compliance requirements related to vendor contracts. Assist with identifying and resolving inefficiencies, train staff/peers on standards and requirements, and develop quarterly plans to improve processes and/or update standards.
Maintains detailed and accurate records of all contract compliance documents, projects, and actions pursuant to company standards, promptly updates contract management systems with current information, and documents approvals according to policies and procedures.
Addresses and resolves questions or issues related to contract compliance requirements with vendors.
Works with Corporate Legal, Compliance (Corporate and Health Plans), Business SMEs, Category Management, and other departments to understand, document, interpret, and implement contract compliance standards and requirements.
Delivers customer service to internal stakeholders throughout the contracting process, responds to inbound requests in line with procurement SLAs, and provides frequent updates on contract status.
Performs other duties as assigned.
Complies with all policies and standards.
EEO
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
Job Description Summary
As a key position on the enterprise procurement team, this role is responsible for the management and overall oversight of compliance with organizational and Health Plan contract requirements. This position collaborates with various Centene Health Plans, corporate functions, and third‑party vendors to facilitate contract compliance, oversight of the Procurement Contract Center of Excellence (CoE) team’s contract templates, playbooks, clause library, policies, and procedures.
Role Responsibilities
* Product Attachments: Coordinate the execution of Product Attachments and related compliance requirements to ensure compliance with state, federal, and Centene requirements prior to Procurement awarding business to a vendor. Monitor the submission of contract requests to the Health Plans to ensure timely, accurate, and appropriate submission and turnaround time.
* ContractCoE Standards: Support with management of contracting standards used within the Procurement department and related procedures, including but not limited to contract templates, playbooks, clause library, checklists, policies, procedures, and projects related to adherence with such standards.
* Data Analysis and Reporting: support with analysis and reporting of compliance projects, pilots, standards for ContractCoE.
* Subject Matter Expert: act as a junior subject matter expert for contracting standards and compliance requirements related to vendor contracts. Assist with identifying and resolving inefficiencies, train staff/peers on standards and requirements, and develop quarterly plans to improve processes and/or update standards.
* Recordkeeping: maintain detailed and accurate records of all contract compliance documents, projects, and actions pursuant to company standards; promptly update contract management systems with current information; document approvals according to policies and procedures.
* Issue Resolution: timely address and resolve questions or issues related to contract compliance requirements with vendors.
* Cross‑Functional Collaboration: work with Corporate Legal, Compliance (Corporate and Health Plans), Business SMEs, Category Management, and other departments to understand, document, interpret, and implement contract compliance standards and requirements.
* Customer Service Excellence: deliver premium customer service to internal stakeholders throughout the contracting process; respond promptly to inbound requests in line with procurement SLAs; provide frequent updates on contract status; maintain polished and professional communication at all times.
Required Qualifications
* Bachelor’s degree in related field or equivalent experience.
* General knowledge of procurement concepts and processes.
* Strong customer service skills and mindset.
* 1‑3 years of experience with reviewing complex legal and commercial terms and raising risk exposures under general supervision.
* 3+ years of experience with any, multiple, or all the following:
o compliance or regulatory experience in a health care and/or managed care setting/organization.
o government procurement and flow down requirements for subcontractors or third‑party vendors.
o drafting contract templates, terms and conditions, and improving contracting processes.
Preferred Qualifications
* Training/presentation skills.
* Experience with government procurement (FAR/DFAR) or CMS‑related contracting.
* Experience with ServiceNow, Coupa and/or other ticket management and contract lifecycle management tools.
Story Behind the Need – Business Group & Key Projects
* Health plan or business unit
* Team culture
* Surrounding team & key projects
* Purpose of this team
* Reason for the request
* Motivators for this need
* Any additional upcoming hiring needs?
To support with increased volume and growing backlog while department works to improve and streamline process.
Daily schedule & OT expectations
* Standard business hours (M-F | 8a‑5p CT) with some flexibility based on location
* Very high volume of ticket based requests; administrative and transactional type workload (average of 50‑100/week)
* Interacts with all health plans, compliance, peer groups, and external vendors to invoke flow downs for all Centene lines of business
* Outstanding team and support system
* Work is high volume, high pressure, and constant
* Primary responsibility: Coordinate the execution of Product Attachments and related compliance requirements to ensure compliance with state, federal, and Centene requirements prior to Procurement awarding business to a vendor. Monitor the submission of contract requests to the Health Plans to ensure timely, accurate, and appropriate submission and turnaround time.
* Camera on during meetings/huddles
Compelling Story & Candidate Value Proposition
* What makes this role interesting?
* Points about team culture
* Competitive market comparison
* Unique selling points
* Value added or experience gained
* Outstanding team who is supportive and engaged in the mission
* Offers individual a voice to help drive change to process inefficiencies
* Significant expose to Centene health plans and various departments if they’re looking for full time opportunities within the firm
Candidate Requirements
Education/Certification: Bachelor’s degree in related field or equivalent experience. Preferred: Licensure None Preferred:
* Years of experience required
* Disqualifiers
* Best vs. average
* Performance indicators
Required Qualifications
* Bachelor’s degree in related field or equivalent experience.
* General knowledge of procurement concepts and processes.
* Strong customer service skills and mindset.
* 1‑3 years of experience with reviewing complex legal and commercial terms and raising risk exposures under general supervision.
* 3+ years of experience with any, multiple, or all the following:
o compliance or regulatory experience in a health care and/or managed care setting/organization.
o government procurement and flow down requirements for subcontractors or third‑party vendors.
o drafting contract templates, terms and conditions, and improving contracting processes.
Preferred Qualifications
* Training/presentation skills.
* Experience with government procurement (FAR/DFAR) or CMS‑related contracting.
* Experience with ServiceNow, Coupa and/or other ticket management and contract lifecycle management tools.
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